Question about Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Neon 2 stopped working

I put my Creative Zen Neon 2 on charge all night, then when i got it in the morning it wouldn't turn off, I reset it and as soon as it was off I turned the power back on it booted up the screen saying "Creative Zen" then it would just stay on that screen and would not go into Music etc.

Posted by on

  • 8 more comments 
  • Anonymous May 30, 2008

    creative zen neeon 5gb. charged it and whole thing just jammed. says "creative" on screen.

  • joverton Jun 01, 2008

    i have the same problem but i have the creative zen v plus and when i put it on the charger the lights blinks but the screen doesn't show up and 2 min on the charger it comes on but stuck on the zen v plus screen what to do......

  • Anonymous Jul 08, 2008

    it just froze on the screen that says creative zen. The battery ran down and i charged same thing .

  • Anonymous Jul 08, 2008

    My zen just froze and when i plug it in nothing happens

  • nivesh Oct 03, 2008

    hey guys, i charge it and put it on and it dosent get past the creative logo, i have a creative zen 5gb, did any of you figure this out yet?

  • Anonymous Oct 13, 2008

    i plugged it in and then all of a sudden it just stopped working, even when i plug it in

  • 2TomTip Oct 13, 2008

    Zen Neon 5 gb Will Charge, and illuminate screen but will not upload music or play music downloaded. Also was able to get radio service for 2 mins then it stopped and can not get it again.

  • Anonymous Jan 11, 2009

    i've got the same problem. i've got creative zen v plus. the reset button worked once, but when i turned my zen on again, and it froze, the reset button didn't work either! it has been frozen for two days now. i dunno what 2 do.

  • jucmnav Jan 12, 2009

    Got the same problem with a V Plus. Frozen, and the reset button does not make a difference.

  • Anonymous Jan 15, 2009

    same problem


2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a creative zen v plus and i've looked on youtube for a solution. it shows you how to dismantle your zen and disconnect the battery, then reconnect it. it didn't work for me and i'm still trying to find out how to fix it, but it might work for someone else. and it only takes 5-10 minutes, so, it's worth checking out.

Posted on Aug 12, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Leave it until it's all charge get dis charge than charge it from your PC it will works then

Posted on Jun 11, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Creative Zen M:vision - can't turn on/off, permanent blue light

Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact! I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

Jan 15, 2010 | Creative Labs Zen Digital Media Player

3 Answers

My Creative Zen won't turn on or so sizes of charging.

On the bottom is a very small hole. Put a pin in and push, it will start your creative up again.

Mar 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

My Creative Zen Mozaic 4GB won't turn on

Use the reset button located on the left side. Worked for me!

Feb 05, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My creative zen won't switch on

I had the same problem and before returning it I tried reseting the player (to press the reset button you have to put a needle or something similar in a small hole on the bottom right of the zen). Now it works again as if nothing ever happened!

Dec 22, 2008 | Audio Players & Recorders

2 Answers

Creative Zen not turning on

umm you should trey and turn it on and then you reset it.

Oct 09, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen Vplus 4G problem

try leaving it connected to the usb and pressing the reset at the same time

Sep 02, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen VPlus 4G

press the reset button while its connected to the usb-worked for me-not sure why but it did-

Sep 02, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Frozen 6gb Zen Neon " Can reset via side pin but only

I have tried reseting the Zen Neon numerouse times, but it keeps displaying the creative sign.

Aug 30, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

Zen mp3 will not turn on or charge

i had the same problem. i asked creative labs and they said my battery was depleated. they said to plug it in and leave it for 6 hours, so i did tho i didnt think it would work cuz there wasnt any sign that it was charging at all but, i came back 6 hours later and it worked.

Apr 13, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen V Problem

remove the battery and the usb then plug back in. if that doesnt work hit the reset button (if this one has one)

Dec 06, 2007 | Creative Labs Zen V MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

Related Topics:

518 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

618 Answers


Level 3 Expert

71694 Answers

Brad Brown

Level 3 Expert

15220 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides