Question about Creative Labs ZEN V Plus MP3 Player

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Creative Zen Neon 2 stopped working

I put my Creative Zen Neon 2 on charge all night, then when i got it in the morning it wouldn't turn off, I reset it and as soon as it was off I turned the power back on it booted up the screen saying "Creative Zen" then it would just stay on that screen and would not go into Music etc.

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  • Anonymous May 30, 2008

    creative zen neeon 5gb. charged it and whole thing just jammed. says "creative" on screen.

  • joverton Jun 01, 2008

    i have the same problem but i have the creative zen v plus and when i put it on the charger the lights blinks but the screen doesn't show up and 2 min on the charger it comes on but stuck on the zen v plus screen what to do......

  • Anonymous Jul 08, 2008

    it just froze on the screen that says creative zen. The battery ran down and i charged same thing .

  • Anonymous Jul 08, 2008

    My zen just froze and when i plug it in nothing happens

  • nivesh Oct 03, 2008

    hey guys, i charge it and put it on and it dosent get past the creative logo, i have a creative zen 5gb, did any of you figure this out yet?

  • Anonymous Oct 13, 2008

    i plugged it in and then all of a sudden it just stopped working, even when i plug it in

  • 2TomTip Oct 13, 2008

    Zen Neon 5 gb Will Charge, and illuminate screen but will not upload music or play music downloaded. Also was able to get radio service for 2 mins then it stopped and can not get it again.

  • Anonymous Jan 11, 2009

    i've got the same problem. i've got creative zen v plus. the reset button worked once, but when i turned my zen on again, and it froze, the reset button didn't work either! it has been frozen for two days now. i dunno what 2 do.

  • jucmnav Jan 12, 2009

    Got the same problem with a V Plus. Frozen, and the reset button does not make a difference.

  • Anonymous Jan 15, 2009

    same problem

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I have a creative zen v plus and i've looked on youtube for a solution. it shows you how to dismantle your zen and disconnect the battery, then reconnect it. it didn't work for me and i'm still trying to find out how to fix it, but it might work for someone else. and it only takes 5-10 minutes, so, it's worth checking out.

Posted on Aug 12, 2009

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Leave it until it's all charge get dis charge than charge it from your PC it will works then

Posted on Jun 11, 2009

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