Question about Microsoft Xbox 360 Console

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Xbox 360 I dont get any red lights.You turn unit on the logo comes on the screen the goen to update failure screen with a purple back ground. I tried with a hard drive and with out.cant get past this purple screen.

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  • pointshog Mar 31, 2008

    No wish it was

  • Michael Lake
    Michael Lake May 11, 2010

    Is your xbox 360 still under warranty?

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Raadsim
When any game is put into the console it says that it is an unreadable disc it says that with every game i have.

Posted on Mar 31, 2008

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3 Answers

1 red light on xbox 369


hi, here follows a possible solution from Microsoft support:
One light on the ring of light around the power button on your Xbox 360 console flashes red.
You might also see the following error message on your television screen or monitor: System Error. Contact Xbox Customer Support. This message is followed by an error code in the format of "Exx," where xx is a two-digit number.
Note If you see error code "E74" on your screen, click the following article number to view the article in the Microsoft Knowledge Base: 941377 E74 error appears when you use your Xbox 360 console Back to the top
CAUSE A single flashing light might indicate a hardware failure on your Xbox 360 console. Back to the top
THINGS TO TRY Step 1: Disconnect and reconnect all cables a. Turn off your Xbox 360 console. b. Unplug all memory units, controllers, and accessories from your console. c. Unplug everything from the back of your console, including power and video cables. d. Unplug your power supply from the wall, and then unplug the short cord from the power brick. e. Plug everything back in. Make sure that you make all connections firmly.
f. Turn on your console. If the problem still occurs, go to step 2. Back to the top
Step 2: Remove the hard drive To see whether the problem involves the Xbox 360 Hard Drive, temporarily remove the hard disk unit. If your Xbox 360 console does not have a hard disk, go to step 3. To remove the Xbox 360 Hard Drive, follow these steps: a. Turn off the console. b. Locate the hard disk on your console.
c. Press the release button on the hard disk, and then lift the hard disk from the console.
d. Turn on your console. If these steps resolve the issue, reattach the hard disk to verify that the error occurs only when your Xbox 360 Hard Drive is connected. If this is true, contact Xbox customer support to order a replacement hard disk. To contact Xbox customer support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 3. Back to the top
Step 3: Disconnect any memory units a. Turn off your Xbox 360console. b. Unplug any memory units attached to your console. c. Turn on the console. If these steps resolve the issue, reattach the memory units to verify that the error occurs only when a memory unit is connected. If this is true, contact Xbox Customer Support to order a replacement memory unit. To contact Xbox Customer Support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 4. Back to the top
Step 4: Request a repair If the previous steps do not resolve your single flashing light issue, there are no additional troubleshooting steps and your Xbox 360 console must be repaired at our service center. https://myservice.xbox.com/it-it/Pages/welcome.aspx

Jul 31, 2010 | Microsoft Xbox 360 Console

1 Answer

One red light and E68 code?


This behavior occurs when an Xbox 360 Hard Drive hardware failure occurs.
1. Turn off the console.
2. Remove the hard drive. For more information about how to attach or remove the Xbox 360 Hard Drive
3. Reattach the hard drive, and then turn on the console.
4. Obtain the latest automatic update for the Xbox 360. To do this, connect to Xbox Live.
5. If you continue to experience this behavior, contact Xbox Customer Service.

http://www.xbox.com

020 7365 9792
or 0800 587 1102
Hearing Impaired (TTY device):
0800 587 1103

Above UK offices
US office below:

  • Toll free: (800) 4MY-XBOX
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Sep 28, 2009 | Microsoft Xbox 360 Console

2 Answers

Bottom right corner red flashing light error e 74


From the Xbox website sounds like you have a HDD failure / issue.

Try the following steps to resolve the problem: 1. Turn off your Xbox 360 console. 2. Removethe Hard Drive. For more information about how to attach or remove theXbox 360 Hard Drive, click the following article number to view thearticle in the Microsoft Knowledge Base: 906204 (http://support.microsoft.com/kb/906204/ ) How to attach or remove your Xbox 360 Hard Drive 3. Reattach the Hard Drive. 4. Turn on your Xbox 360 console.Ifyou continue to experience this problem, obtain the latest automaticupdate for your Xbox 360 console. To do this, follow these steps: 1. Turn off your Xbox 360 console. 2. Detach the Hard Drive. 3. Connect the console to the Internet through an Ethernet cable.Notes • Toobtain an automatic update without your Xbox 360 Hard Drive attached,you must have an Xbox 360 Memory Unit or an Xbox 360 that has built-inmemory. • If you cannot connect to Xbox LIVE, running a recent game (2007 or newer) causes an automatic update to be installed. • You can also obtain the latest Xbox 360 system software from the following Xbox Support Web site: http://www.xbox.com/support/ (http://www.xbox.com/support/) If applying the latest automatic update does not resolve the problem,please contact Xbox Customer Service. If the Customer Service agentcannot help you resolve the issue, you may have to replace the HardDrive. Discuss your replacement options with the agent.

For moreinformation about how to contact Xbox Customer Support, or to submit arepair request, please visit the following Xbox Support Web site: http://www.xbox.com/support/

Jul 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 update problem


well i think that you need to talk to the store where you got it

Nov 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


What is the error code at the bottom of the screen & check for flashing red lights on the power button if 3 illuminate it the infamous RROD(Red Ring of Death-google it) which you will get a free repair for if its the bottom right quadrant flashing red then its most probably E74 or E61. E61 is a hard drive related problem so try playing without it, & E74 is the AV cable snapped inside or the GPU/CPU inside the xbox 360 has weak solders on it, I suggest MS support ASAP.

Jul 22, 2008 | Microsoft Xbox 360 Console

6 Answers

Purple screen - that reads update failed


I finally found out how to fix this! go to this website :http://thepiratebay.org/torrent/4801064/XBOX_360_Update_Files and download the torrent. Follow the directions from the second page of this forum: http://360mods.net/index.php?name=Forums&file=viewtopic&t=9796 . all you have to do is copy the $systemupdate folder that you need onto a usb drive and plug it into the 360 then turn on your 360. you can find out what number update you need by the number at the botom of the screen or if your like me and dont have those numbers youll have to go back and forth untill it boots up to the right update. make sure your flash drive is cleared out except the $systemupdate folder. go one at a time until it boots up with that update file.

Mar 16, 2008 | Microsoft Xbox 360 Console

1 Answer

Three red blinking lights


This means your 360 has had a hardware failure. If you have purchased your XBOX 360 within the last 3 years you will still have free warranty on it. Call XBOX customer support and they will help you with replacing/repairing your Xbox 360. 1-800-4MY-XBOX. (1-800-469-9269)

Hope this helps :)

Feb 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Three red lights


three red lights (no error message) - two reasons for the red lights: hardware failure or power supply unit failure.

when the three red lights is showing check the light on the power supply unit. if the light is green you console is experiencing a hardware failure. you need to send the console to MS service center or if you have no MS support in your country look for someone who knows how to repair the console or go to xbox-scene.com and look for information on how to repair the console yourself.

if the light is orange, red or no light at all, there might be a problem with the power supply unit. disconnect and reconnect the power cables from the 360 and reconnect them again. if there is an inter-cooler connected at the back of the console, remove the inter-cooler and turn on the console without the inter-cooler. try also a different wall socket and if the light on the power supply is still orange, red, or no light when you turn on the console you need to replace the power supply unit.

Jan 18, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 red lights


2 red lights flashing is'nt too bad of a deal. just reposition your xbox 360 to a place where more airflow can get to it. plus, dont have anything that gives off heat near the xbox 360, thats vary important to give it room for cool air. it worked for me

Nov 15, 2007 | Microsoft Xbox 360 Console

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