Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Bought floor model of Kenmore 79737 fridge - it is in display mode (lights on no cooling) kids at store cannot tell me how to switch off manual does not address

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My fridge did the same thing. I was told to:
Hold either one of the fridge doors open and press the fridge temp and ultra ice buttons simultaneously for 5 seconds. The temps came on and the fridge started working.

Posted on May 05, 2010

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Posted on Jan 02, 2017

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IT is three buttons not two. Cooling Off mode (also called Shop mode), is designed for use by retailers when they display refrigerators on the shop floor. In Cooling Off mode, the refrigerator's fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. To start Cooling Off mode, press and hold the Energy Saver button, the Freezer button and the Lighting button for 5 seconds during normal operation. The refrigerator chime sounds and O-FF appears on the display. To cancel Cooling Off mode, press and hold the Energy Saver button, the Freezer button and the Lighting button again for 5 seconds, until the chime sounds. Cooling Off mode is only available on refrigerators sold in the U.S. Instructions are on page 20=> HERE

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I had a Kenmore Bottom Freezer Refrigerator installed yesterday and when the installer left he told me I could put all the food back in both the fridge and freezer. Today all my food in the freezer was...


Hello Amelia;

My Name is peter. I am a retired field service refrigeration technician.

You have a brand new unit off the floor. You do not have component failure problems.

You purchased a floor model. Floor models are set in the; "Demo Mode". In this mode your unit will not cool. Taking a unit out of the demo mode depends on the model. You need to contact your place of purchase to determine what buttons you need to press to get the unit out of the demo mode.

The people who deliver the units for Sears are contractors. Physical contract laborers. Most can not speak English.

I should know, I am a former Sears Home Service refrigeration/ A&E factory Service technician; all under the same umbrella. I have heard all the complaints about Sears deliveries.

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If you have used it since 2004, it probably is worn out.

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I just bought this refridgerator which was a floor model. The lights are working but it doesn't seem to be cooling. The display also shows the temperature to be 0 F for both the freezer and...


It's in demo mode which allows the store to have the interior lights and display illuminated without wasting energy on cooling an empty unit.

To switch this off, hold the Energy Saver and Adjust Freezer buttons simultaneously for about 3 seconds.

Hope this helps. If you need further assistance, please let me know.

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Not real familiar with Kenmore specifically, but I think your refrig is in the display mode, so the lights will work, but it won't run while on the sales floor. I suspect it says O for the freezer temp and FF for the refrigerator section. (which is "OFF", commonly the opposite of the ON condition. ) Hopefully, your manual addresses this situation. It may require a procedure such as holding the ice plus, bost, express chill, etc. button and the freezer increase temp button for at least 3 seconds while one of the refrigerator doors is open.

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You can get the manual here. on page 16 it tells you how to take off savagemode.

Sabbatical mode settings:
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– The light on the display panel is
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