Question about Gaggia Syncrony Espresso Machine

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Gaggia Synchrony Digital - the FILL WATER TANK message stays on

The FILL WATER TANK message kept coming on even though the tank was full. It would go off sometimes when I picked up the tank. I got it to run through a descale cycle and two rinse cycles but now the FILL WATER TANK message is on all the time no matter what I do. I am able to get to the menu but I can't run rinse or any other command that uses water.

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  • kevin_colyer May 01, 2010

    I took out the float and cleaned it. This seemed to do the trick. I didn't think it was sticking but it must have been.

    How does it work anyway? Where is the sensor that the magnet interacts with?

  • kevin_colyer May 01, 2010

    Thank you both. That was awesome, fast, and fixed my issue immediately.

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  • Master
  • 10,515 Answers

Hi,

Is this a New Machine?

If yes, you need to Contact the Manufacturer for Weight Sensor.There are many Reports that People are getting this Message due to the Weight Sensor.

If that is an Old Machine, Chances are there, it could be at Fault.Check the float in the water tank,it can stick or leak water and sink to the bottom.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 01, 2010

  • taran_2005
    taran_2005 May 01, 2010

    OK!!

    Also there is a little floating black thing at the back of the container, this
    works as a magnet switch. see if it is there or is stuck and doesn't
    raise with the water level.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!


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Posted on Jan 02, 2017

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