Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Water or solution does not dispense. Less than 1 year old

Already tried turning unit off and holding down trigger as suggested. Turned unit on for one minute before engaging trigger, still not working.

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Sorry but 99 out of 100 of these fail within the first year. Don't buy another Bissell

Posted on May 01, 2010

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Posted on Jan 02, 2017

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What is the best way to unclog the tubing from the shampoo container to the water supply. My machine, I thought, was working well! Then I realized I did not see movement in tank of shampoo and the carpet...


the machine has to run for few minutes in the parked postion to heat the water or it will not dispense, for one for twoif you turn the heat off and add hot water to the tank instead it will bypass the heating and work in the meantime best way to unclog after following these steps is there is an airlock in tline turn heat off in parked position and motor on hold the trigger down for about 15 to 20 seconds release and turn off, then in parked position (locked) upright pull trigger and hold then turn on power you then will have ceased the airlock if you want to clean the unit after trying this baking soda and apple cider vinegar is best, drop the handle to ground pull the tank out and loof for the round area that the tank plug goes into take a push pin and poke the holes, then dump the baking soda and vinegar that is mixed from a cup by a few drops to sizzle in there, lift and lock and turn on holding the trigger and there ya go, have fun

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It's most likely the trigger not engaging the piston that releases the steam. Due to the fact that the plastic inside the 220 holding the trigger in place has cracked on both sides.It will need to be taken apart.That's another issue.Be easy on the trigger press down gentle.....

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1 Answer

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sounds like you may have lost the pump prime turn the unit off and hold the trigger down the one on the handle for a full minute then turn the unit on if that does not do you might have a clogged pump hose or a bad pump hope this helps you out

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Try re-installing the handle. Remove the screw on the back of the machine and pull up on the handle. Once the handle is removed pull the trigger to make sure the plugger on the end of the handle moves up and down when the trigger is pulled. If the plunger is moving reinstall handle and test. If the plunger is not moving you may need a new handle.

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Won't spray water and cleaner from the machine


Ensure you have water in tank and solution (or water in solution tank). When you start the vacuum up, the pump starts to prime itself. If you have air in the system, it takes a little longer to prime. Allow the vacuum to run for 1 minute before attempting to pull the trigger. Then pull the trigger.

If this doesn't work, you'll need to open the unit up and check the hoses for any clogs, and next test the pump to see if it is functioning.

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Can't get the top unscrewed


I had the same problem. Mine had been stored for a year. We had to completely destroy the plastic cap. Once down to the metal underneath we did the boiling water thing. It didn't work at first so we tried it again. And then immediately after applying the boiling water we used ice water to make the metal contract. With pliers on the neck and pliers on the lid we were able to open it. But, I know my husband had to put some strength into it. Hope this helps you all!!!

sorcha1580

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1 Answer

Trigger not working correctly


You might need to de-scale the unit to free the stuck valve.
Keep the unit unplugged.
Fill the unit with a vingar and water (filtered or distilled is best).
Screw the cap back on and place the unit in a sink upside down to allow the vingar and water to reach the valve.
After a few minutes press down the trigger several time to work the solution into the valve.
Hope this helps.

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The front brush motor will not engage until the power is turned on and the handle is in the down position. In the upright position the brush motor wont engage. Typical faults will be the belt is broken and needs replacing or the fornt brush motor needs replacing.

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The F5914 has a hose that must be attached to the pump when using the upholstry attachment. Make sure that the solution hose is pushed onto the pump valve all the way. Try pushing the hose down and then pushing the locking collar down to secure it. This will insure that the hose is fully engaged.

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