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Won't power up

Hi, I have had the Sansa M240 for about 6 months and it works great. yesterday when I was trying to turn it on, it wouldn't power up. I pressed the power button for longer than I normally would, and it still won't power up. I changed the battery, but it still stays off. When I got home, I hooked the machine onto my PC and the LCD screen shows that the MP3 player is connected, and the machine stays on and I could turn it on and off. However, this morning, I tried to turn it on, it wouldn't power up again. I hooked it up to my PC again and it worked again. Would you please try to explain what is wrong with the machine? Thanks! won't power up

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  • Expert
  • 242 Answers

There are more people around having the same problem. The player doesn't work anymore after a few weeks or months.

Think the best you can do is use of your warranty...and try to get a new one.

Posted on Mar 25, 2008

6 Suggested Answers

SOURCE: Won't power up

I had the same problem- it would lock up, the computer wouldn't recognize it, etc., etc. I ended up emailing sandisk tech support. they gave me the same routine the other responder gave, but that didn't work either. COnvinced it was defective, I returned it to sandisk, who gave me a replacement. i would suggest you do the same- its probably defective.

Posted on Jun 10, 2007

mixmaster
  • 626 Answers

SOURCE: How to download the software of SanDisk Sansa m240 MP3

You dont need any specific drivers. As long as you have Windows XP / SP2 and Windows Media Player 10 or higher. The drivers are part of these required components. Best of Luck.

Posted on Sep 06, 2007

bestdarngood
  • 3037 Answers

SOURCE: i need the installation disk for sansa m240

The player has 2 modes. MTP and MSC or something like that. Check the menus on the device and set it to the other one.

MSC is what worked for mine

Posted on Mar 18, 2008

bestdarngood
  • 3037 Answers

SOURCE: toget soft ware

You don't need external software for the m240, everything should be on the player, check that when the USB is connected that is says MSC if you are having problems with the connection otherwise if you have a different problem or can be more specific, let me know

Posted on Mar 18, 2008

SOURCE: reset

what a *****! the last person

Posted on May 17, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
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