Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Makes a ratchetting noise due to hair caught in brush; cleaned the brush and replaced the brush cover but still makes noise. what is the problem?

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You have to take it to a vacuum shop and have a new clutch put in. The DC-7 and DC-14 have a clutch that needs replacing usually every year to year and a half.

Posted on May 01, 2010

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Dc24 brush not turning


It may need to be cleaned. Hair can get caught in the brush and can make it hard for the brush to turn. Try cleaning it out. If that doesn't work you can always contact dyson's support to see if they can replace you brush head. Here is the website to get support from dyson. http://www.dyson.com/support.aspx

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Beater bar making a loud noise


Our DC33 was making the same ratcheting sound immediately upon placing the cleaner/brush head on the carpet. We carefully pulled the beater/brush bar out of the vacuum. Once removed, we pulled the black plastic end nearest the belt off of the center rod. We discovered hair wrapped around each end of the center rod. After the hair was removed and the clean/brush bar was re-installed, the vacuum ran flawlessly. Hope it works as well for you as it did for us.

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Turbo head on DC39 animal will not spin. I have removed any hair etc caught around the brush but still no spinning..


I have the same problem with my DC39 Animal's brush bar. Im on my 3rd one in 9 months of ownership. The DC39 brush bar is driven pneumatically (there is no electric motor in the brush head) and switched on and off via a suction activated pneumatic ratchet within the brush head. The moving components are actuated by bellows. Ive found that the glue holding the bellows fails stopping the ratchet working intermittently at first and then completely as the bellows comes away completely. At first you can help the ratchet by tapping the brush head - the red ratchet ring can be seen to click round. This, in my opinion, is an inherent weakness of the DC39 design and cannot be easily repaired. The only solution is a new brush head. Luckily Ive got a 5 year warranty and at the current rate I will have got through about 20 brush heads !

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My Dyson DC 14 is making the horrible "ratcheting"sound only when the brush is engaged on the carpet setting. I have cleaned the brush, so there are no obstructions, the canister is empty and...


Something is causing the brush to slow down, either it is full of hair or debris or the brush itself is wearing out and may need changed. The noise you are hearing is the motor protector keeping it from burning up becuse there is some type of drag on the brush. If there is no issues with the brush then I would suspect the clutch assembly is worn and needs replaced. Here is a diagram for you to look at and go from there.
http://www.espares.co.uk/diagram/dyson/dc14-vroom/p/1086/716/0/474352

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I cleaned the roller on my Dyson DC 07, and after reassembly, it makes a sound like the belt is being chewed. I took it apart a couple times, goes back together fine, but still makes the noise


Hi its Darran at Dyson.

Your machine is designed to make this ratchet noise if the brush bar is obstructed. We would recommend checking the brush bar and soleplate area and removing any blockages or hairs/threads that are wrapped around the brush bar.

Full details on these checks can be found in our Support section online at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Apr 05, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Loud noise coming from DC07


Sometimes the brush bar may be slightly bent and has been rubbing against the yellow housing part (at the hole where the belt is) and has melted part of it off, the part which holds the brushes in place. The noise may the bar vibrating against the yellow part because they are now loose. Unfortunately you may have to replace both parts.

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Dog hair gets caught all the time in the belt drive spool, is there a fix for this other than having to pull it out all the time by hand? I have replaced the belt and the brush but this hasnt solved the...


My Dyson started making a loud noise when in "carpet" mode. After reading a ton of forums I thought it was the clutch assembly. Got a new one on eBay for a great price. Somewhat hard to replace, but thanks to this YouTube video, I was able to get it in: http://www.ezvacuum.com/dyson-dc07dc14-clutch-assembly-90025204-genuine-p-1636.html

HOWEVER this did not resolve the issue. I realized the beater bar was not spinning or was slipping. I thought I cleaned it all out but realized you need to take the beater bar out and pop the end cap and clean out the INSIDE of the beater bar (tons of lint and cat hair). I additionally sprayed WD40 in there.

It spins great now and in the end I think that's all I had to do was clean out the cat hair build up inside the beater bar. But now I have a new clutch & belts too. Hopefully won't have issues anytime soon.

Dec 20, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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When I tilt back handel and turn dial to carpet It makes a loud grinding noise


On a Dyson this engages the brush bar. Two possible faults: Debris (hair etc) caught in brush bar - cut out with knife. Or - damaged drive belt - pieces of belt striking casing. Last, but unlikely cause, debris in bearings of brush bar - replace brush bar.

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4 Answers

Ratchet noise, beater will not turn, belt not broken, in carpet mode the Dyson d07 makes huge ratchet noise and the belt will not turn the beater brush.


Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

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