Start the machine and immediatly press the "Start" and "Pause/cancel" button at the same time. Then you will get and ERROR code. Look on the cheat sheet packed with the machine to find out what is really wrong. That will give you the real answer.
The error
code
is E43-47 - Board thinks the door PTC circuit is open in spin.
The diagnosis manual suggests either a defective door lock assembly, or a
defective control board.
If you are handy in working with the electrical parts of the machine then perform the test of measuring the resistance of the PTC (1525 Ohms) which indicates the door lock assembly is ok.If it didnot show up then order a new control board (P/N 134732004) and install it.
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there is an error code that comes up which is e47-43. Does that help thanks
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