Question about GE Monogram Side by Side Refrigerator

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Ge zisw48dyb hot to touch on middle bar front between doors

The freezer no longer makes ice but keeps ice. Things in the door aren't frozen but more interior things are frozen. the bigest problem is the front of the bar between the doors is burning hot to touch but the interior walls between the fridge and the freezer are cold.

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Pull the refrig out and remove the lower panel . Check that the fan motor is working and no object is blocking the blade to keep it from turning . If your compressor is a top model , remove the top cover and check the fan motor and coils for dust coverage .

Posted on May 01, 2010

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That is the mullion or "anti-sweat" heater you feel.
On some models there is a switch to turn it off.

Posted on May 01, 2010

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Freezer will not freeze ice ceam


Before you go any further it is important that you check for freezer temps. Yes, you have frozen items but remember that water freezes at 32 degrees and many items will get hard at that temp. And also remember that the lower the temp the longer frozen items will keep.

But ice cream needs proper freezer temps close to zero degrees. Use a digital thermostat and check for your freezer temp - bet it it is no where near zero. I had the same problem and attributed it to the fact that I was not using a name brand ice cream!!!! I was wrong ! LOL.

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I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

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first run the diagnostics on the unit from the tech sheet inside the unit,then if thermistors are bad replace these there are 2 one on the left and one on the right wall in both fridge and freezer,if good per diagnostics then replace the electronic damper door located between the fridge and freezer compartments in the upper left hand corner of the fridge behind the plastic grille as these doors break and jamb open or shut and the temps can no longer be regulated during the diagnostics tests you can hear this door operate if its operating correctly,lastly,if these fail to solve your problem,replace the main control board in the back behind a panel

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1 Answer

42'' monogram getting very hot between doors and in unit above


This is typical for frost-free refridgerators/freezers. In order to keep ice from buiding up on the interior walls of the freezer section, the manufacturer installs electric defrosting elements and extra "warming" elements in the outer edges of the cabinet, normally around the door openings to help mitigate any frost/ice build up and surface condensation that typically occurs on the exterior surfaces as the doors are opened and closed frequently.

These edge warmers stay very warm to keep ice and condensation from accumulating and will become VERY very warm (hot) when the fridge/freezer is in the once a day defrost cycle.

Unless you have an energy saver switch (GE trademark) inside the fridge section, which you can turn off, there is no way to disable these added elements. If you find that you're getting ice building up in the freezer, you'll need to turn off the energy saver switch to resolve that issue.

Energy Saver switch "ON" means these elements are off, while having the ES switch "OFF" means those heaters are running all the time and costing you more in energy consumption

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Your heating element has failed and needs to be replaced, the heating element keeps your coils from icing up and in return when then go bad cause this problem.

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if you can get ice but not water from the dispenser then suspect a frozen water line within the door . Check you get water to the connector at the bottom of the freezer door. Sometimes you can clear the blockage by connecting a steamer to the pipe but this will only be a temporary fix . If the pipe has frozen within 6 inches of the dispenser outlet then there is a heater mod that can be fitted WR49X10173

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