Question about Samsung BD-UP5000 Blu-ray and HD-DVD Player

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Our Samsung HD-BD2E blue ray does not play Avatar. Do we need to do something?

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  • nancy961 May 01, 2010





    It seems the Blu Ray player needs an update. Is there a code and how is that done?

  • nancy961 May 01, 2010

    MY Samsung HD-BD2E seems to need an update in order t play certain movies. Please indicate to me how to do this , is there a code also?

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2 Answers

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  • Master
  • 666 Answers

Have you tried multiple copies of avatar?

if not do so if it still wont play try them on another blu ray if they do work I would suggest returning the dvd player for a new one


Robb

Posted on May 01, 2010

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  • Samsung Master
  • 19,396 Answers

Hi.

I assume we are talking about an original BRD or DVD.

Avatar is just a BRD or DVD like any other, and it is ordinarily played by BRD or DVD units.

The disk is probably defective.

Take it back to the seller and get a different copy.

Regards.

Posted on May 01, 2010

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1. Open tray and remove any disks in tray.
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