Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive

1 Answer

My desktop system suddenly does not recognize Maxtor One Touch III with 500GB Capacity drive. I looked at the drive, the drive has some noise and status light stays same location, that used be moving up and down. I have so many important information on it. I need help. Yuki Iwase email: yuki@catecs.com

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  • yuki276 May 03, 2010

    Hi, Joktay:

    Your recovery software did not work, because recovery software does not recognize the external drive. I'm sure if it recognize the drive, then this software can solve it for recovery.

    Does it suppose to recognaize it?

  • yuki276 May 04, 2010

    I still not see the external disk drive using this software, I do not know if this drive my be dead, but motor is running and light is flashing.

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Hi,

You can download and use the software which I uploaded for you. To recover your Maxtor please click here to download.

Download that software to your PC (Do not copy it on Maxtor which needs to be recovered.)

And run it from the pc to recover. Follow the instructions.


Hope this helps.

Posted on Apr 30, 2010

  • 3 more comments 
  • Ibrahim OKTAY
    Ibrahim OKTAY May 04, 2010

    Hi,



    There is another recovery tool. File Scavenger.



    This software may recognise your disk. By clicking this link you can find and download its demo version and try to recover your disk.



    This may help you.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 04, 2010

    Hi Yuki,



    You say that you have important information in your external disk you want to recover.



    Otherwise we can use dos prompt commands and after recognising the disk we can format to make it usable easily. But we don't want this option.





    I hope the last software can recognize your disk and recover your all files.





    Here in my country it is about 04 AM. But I am wondering if you manage or not.

    Waiting your comments.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 04, 2010

    Yuki,

    I assumed that at the very beginning that you can see the disk drive letter/name in the file manager. (Else you should reinstall its driver in the operating system).



    And what was your operating system? Windos? Its version?

  • Ibrahim OKTAY
    Ibrahim OKTAY May 04, 2010

    Hi,



    - What is your PC's operating system?



    - Can you see the drive letter of Maxtor from the file manager?



  • Ibrahim OKTAY
    Ibrahim OKTAY May 04, 2010



    Please click this link and follow the procedures according your operating system as in the picture below:










    Hope this helps without formatting.

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