Question about Dyson Ball DC24 Bagless Upright Vacuum

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Not sucking thru the brushes and not sucking thur the hose! But amazingly if the filter canister is off the machine has plenty of vacuum. what gives?

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  • 357 Answers

Your cyclones are clogged, probably with pet hair. Dyson recommends replacing the dirt bin and cyclone

Posted on May 01, 2010

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Posted on Jan 02, 2017

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2 Answers

Dyson dc 50 is not sucking intothe canister


Hi, it's Jack at Dyson.

It's normal for dust and debris in the clear bin not to spin. There are ribs called 'baffles' at the base of the clear bin, which capture debris and force it to settle. However if the machine doesn't seem to be picking up as well as it should be, there may be a blockage in the cleaner head, internal hose or airways. This is quick and easy to check for and resolve, just follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video

You may also want to give the two lifetime washable filters a wash using cold water without detergent. In normal use we recommend washing the filters at least once a month. Allow at least 24 hours for both filters to dry completely before replacing them in the machine.

I'm confident removing any blockages and giving the filters a wash will restore full performance to your DC50. But if you'd like some further help from our experts after giving this a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 02, 2015 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

I have a hoover Dust Manager DM6200. actually it is my friend's. She said it wasn't working well, so I took a look. It wasn't picking up, and seemed to be spreading dirt in fact. I emptied...


Hey Julie,

Hopefully we will get this solved together.

To me, this problem sounds like either the filters are choked up and cannot breathe, OR.... the bagless cannister is not quite sitting in the machine properly.
Honestly, I am more leaning towards the cannister not quite in properly, that is assuming that everything is out of the suction hose.

Start with the process of elimination. Remove and clean the filters with a paint brush or other brush. Get as much dirt and debris off of them as you can and replace them into the machine.
Turn on the machine, and using only the hose attachment, feel if the suction is there. If not, try a re-alignment of the cannister and check the hose. a small coin or marble running through the hose will tell you if there is still a blockage in there.
Where the attachment hose connects to the bottom of the machine could also be blocked up as well. This will also give the same effect of the dirt blowing out the bottom of the machine.

Lastly, it is also quite possible that the belt has stretched or worn out. This too will contribute to it not picking up.
Let me know if this helps, and we will go from there.
Good luck,
Mark

Jan 24, 2012 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

It is not cleaning the dust properly. it make too much noise.


It would help if you gave us more detail. What type of vacuum. Does it have a long hose and then terminate in wand and power vacuum head with a beater bar brush arrangement? If so, did you check your hose for obstructions? Disconnect the hose from the wand to see if it is sucking air. Do the same at the canister, disconnect the hose and see if it pulls air at the canister. I assume that you replaced the bag from inside the vacuum and cleaned up any dirt that may have accumulated inside the compartment where the bag goes. Or is this a bagless type vacuum.
It would be best if you give us the make, model number and a descrption of the vacuum.

Jul 31, 2011 | Vacuums

2 Answers

On the back of my lg kompressor vacuum below the retractable cord is a suction plug that keeps sucking in when the vacuum is turned on it is supposed to stay out the increase suction. what is the solution...


Remove the hose fitting on the lower back of the vacuum and you will probably find a large amount of debris lodged in the hose. That hose leads to an opening right behind the main roller brush. If you remove the brush, it is easier to remove any clogs that are inside the hose. Once you have checked that there is no clogs in that hose reconnect the hose and the brush. You should then remove all three filters and wash only the two filters inside the canister. The third filter is a HEPA filter located in a compartment on the lower front side of the vacuum. Make sure you do not wash the HEPA filter.Clean it by tapping it inside a trash can outside the house since a lot of dust will come out of it. Once the other two filters are dry, put them back inside the canister and also jake sure that the canister is empty and clean.

Mar 15, 2011 | LG Kompressor Upright Vertical Cyclone...

2 Answers

Very little suction when vacumming


Hi There,

I think I know exactly what the problem is with your Dyson. I'd be happy to try and walk you through it, but just want to make sure that you still need help, or if you've already fixed the problem.

Apr 05, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Filter queen spitting more than sucking


Usually this means that you have a clog, either in the hose, wands, or by the brush roll in the power head.

May 05, 2008 | Filter Queen Majestic Canister Vacuum

1 Answer

Kenmore Cannister Vacuum Model 26312


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=109396&thid=552260
Kenmore Canister Vacuum Model 26312
Posted by Alecia Rojas on Apr 28, 2008
Kenmore 23612 Progressive PowerMate Canister Vacuum
Vacuum is not sucking. It is just over a year old.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
It sounds like you have a clogged hose or a full bag, or dirty filter. The best way to check your electric hose id to run a marble or steel ball thru the hose and if it goes thru all the way then check the bag and filter, most times it is the vacuum hose. If it id the hose you can try to pull apart the clog from both ends using another central or canister vacuum. If not and the ball stops mid way thru the hose then you can use a broom handle with a round hook on the end so that it does not puncture the hose is any place and the round hook can loosen or break up your clog and then your suction will return, if you poke a hole in the vacuum hose there are repair kits that go on the outside of the hose that will slide over the hose and then you use a heat gun and shrink the hose repair kit down to size therefore plugging the leak. (Hose repair kit). So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.sears.com/shc/s/home_10153_12605
National Customer Relations 1-800-549-4505
Home Services & Repairs 1-800-4-MY-HOME
1-800-469-4663
Parts Orders & Inquires 1-800-366-PART
1-800-366-7278
Thanks, Don – The Vac Man
Go Ahead. Use Us.

Apr 28, 2008 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Cloged, will not pickup Hose also cloged no suction


Generic problem for all Vacuums
Clogged, will not pickup Hose
Clogged, will not pickup Hose also clogged no suction

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I’m not sure if you have a canister or an upright but there are thing you can check on both machines, canisters – you can check the suction from the end of the hose and work your way back to the canister, start with the end of the hose, then remove the hose and check the suction on the vacuum – most clogs are in the hose – if you have a hose clog run a steel ball thru the hose to see if goes thru all the way if it does than check the bad and the filter, if those are ok you may have a bad motor. If it is an upright, make sure the height adjustment is correct and is adjusted correctly, then use the steel ball and run it thru the attachment hose to see if that is blocked or clogged. Then check the belt and the extension wands to see if there is a blockage there as well, if you have good brushes and the tone changes from high to low and the brushes are actually hitting the floor, then you may have a motor problem and then you might have to replace the motor or fan assm. I hope this was helpful.

Apr 21, 2008 | Vacuums

1 Answer

No suction


Generic problem for all Vacuums
No suction
no suction

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I’m not sure if you have a canister or an upright but there are thing you can check on both machines, canisters – you can check the suction from the end of the hose and work your way back to the canister, start with the end of the hose, then remove the hose and check the suction on the vacuum – most clogs are in the hose – if you have a hose clog run a steel ball thru the hose to see if goes thru all the way if it does than check the bad and the filter, if those are ok you may have a bad motor. If it is an upright, make sure the height adjustment is correct and is adjusted correctly, then use the steel ball and run it thru the attachment hose to see if that is blocked or clogged. Then check the belt and the extension wands to see if there is a blockage there as well, if you have good brushes and the tone changes from high to low and the brushes are actually hitting the floor, then you may have a motor problem and then you might have to replace the motor or fan assm. I hope this was helpful.

Apr 21, 2008 | Vacuums

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