Question about GE Security Simon 3 Wireless Home Security System

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SIMON 3 HOME SECURITY SYSTEM

HELLO, I AM NOT RECEIVING ANY COMMUNICATION ON MY CELL PHONE FROM THE SIMON 3 WHEN I AM AWAY. I HAVE IT WIRED DIRECTLY AS PER YOUR DIAGRAM AND IT USED TO WORK BUT NO LONGER. I'VE TRIED SETTING IT BACK TO DEFAULT. EVERYTHING SEEMS TO WORK AND REACT CORRECTLY, i.e. SYSTEM ANNOUNCES CORRECTLY. IDENTIFIES THE CORRECT SENSOR TRIPPED, BUT WHEN I "TEST IT" I GET NO COMMUNICATION TO MY CELL PHONE. I DO NOT USE A CENTRAL STATION. I PROGRAMMED 7 DIGITS INTO THE MEMORY BUT WHEN THAT FAILED I PROGRAMMMED 10 DIGITS WITH THE A/CODE. THAT DIDN'T WORK EITHER. WHEN I PRESS THE "TEST" BUTTON, IT ONLY ANNOUNCES " D.L. PHONE TEST ONCE. NOT TWICE AS THE MANUAL STATES IT SHOULD. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS

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  • sisesis Jul 30, 2008

    I have try to put my mobile phone number under option 5, and i set number 10 for option 13, when i test it "phone comunication failure".
    Does it need to be sign in with central monituring for this option to work?
    I have try with my friend home phone number, and it the same.
    How u actualy input the phone number, is it need a pauses or * or #
    Thank u

  • john groesse May 11, 2010

    do you have any kind of block on your phone that locks out certain area codes like 800 or such ? your provider might have a lock on that part of your phone because of an unknown number coming from something other then a human. you should check and make sure that for some reason when you defaulted the panel you didn't turn off that particular command in the simon or it didn't default to off

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2 Answers

Okay!!!!! Got it working properly. What I wound up doing is setting it back to factory defaults by unplugging it and disconnecting the battery at the same time as holding down the cancel,clock set, and minutes +, buttons simultaneously. Likewise, when connecting the battery leads you have to hold down the same three buttons. Then you have to teach the Simon 3 the sensors (page 7 of the installation book). Simple ONCE you figure it out and then it makes sense. My thinking is that Mr. Lightening may have struck nearby my apartment and fouled up the system. Thanks JohnCHS for your input. I put my telephone number on my cell phone as both the primary and the secondary number to call.( option 4 and option 5) Hope this helps someone if they have a similar problem.

Posted on May 29, 2008

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Option "05" Use Secondary phone number. It works every time for me.

Posted on May 29, 2008

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