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I have a HP Deskjet 5550 series Color InkJet Printer. I bought a new computer HP which has Windows Vista Home Premium with 64 bit edition. The printer worked fine with my old HP computer which had Windows Home XP. I bought a new cable to connect to the USB port, but once I tried to connect the printer and run a test page, it only runs 2 or 3 lines per page, taking up to 6 or 7 pages to print the simple test page. I have spent up to 4 or more hours on line and off trying to find a solution with you tech persons, nothing has worked. I started this process in early March, gave up after awhile when nothing worked, but now I Want My Printer To Work! The computer "said" at one point if there was software that would make the printer compatiable with the 64 bit edition computer I now have. This question was never answered. Please I Need HELP! The activity ID in March was 3470226, worked with Christopher. Thanks

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Hi,

You are absolutely right my friend.

There is problem with the Windows Vista operating system. Please install your printer as described in this link.

Please click the link above and follow the instructions there.

Hope this helps.

İf you have problem please ask me again. Thanks.

ioktay

Posted on Apr 30, 2010

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Don't forget to rate, thks

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