Question about Zebra QL 420 Plus Thermal Label Printer

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Client Access printer configuration for ZM400. Prints okay from the PC however prints sent down from AS/400 won't print.

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You will need to build a driver for the AS400 to handle ZPL, similar to Unix drivers

Posted on May 04, 2010

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Prints blank pages and gibberish


You may have to shut down the printer completely, including disconnection of power. When you reapply power, the printer should be indicating it is offline so you will have to put it online again.

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The printer driver settings override the printer settings unless you tell the driver to use the printer settings. You can tell by setting the printer setting and saving it permanently. Print a configuration label. Send a label to the printer. Print another configuration label. Compare the config labels and If it changed, then the driver changed it. Set the driver as above and it will not change when you print.

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I have 2 ZM400 printers one is workign fine and the other isn't the printer only prints partial data on the right side. We have matched the setup configuration fomr the one to the other with no...


The ZM400 is a thermal printer. Try cleaning the thermal print head. And also ensure that no cut paper slips have lodged themselves against the thermal print head.

Jun 09, 2011 | Computers & Internet

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I suspect the machine is on a network and the driver is installed on the server. Your workstations driver properties are probably not the same. i have seen this problem quite a few times and its always been down to configuration and not a fault of the printer. Basically a printer prints what it is sent and to where it is sent.

Good luck

Jun 01, 2011 | Office Equipment & Supplies

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Have A Zebra Z6M Plus 300dpi printer Z6M00-2006-0000, then purchased a Zebra ZM400 300dpi printer, attempting to print using formats from Z6Mplus, result is a print approx 150 % larger ??? Downloaded...


Print configuration from both printers and compare. Print config- Hold cancel button 10 sec. while power on. Check Resolution parameter. 203dpi=8MM Full , 300dpi=12MM Full. Sounds like perhaps they are different dpi.

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1 Answer

Printing and counting problem with Zebra ZM400. We have connected a Zebra ZM400 to our network and we now have a problem with printing. When we print he prints the labels 1 by 1 instead of de total...


if you sending a file (ex. pdf or picture). to the printer, can do this, if you send the proper format with normal fonts (caracteres))to the printer, work fine. build new label from zebradesigner

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1 Answer

Zebra zm400 turn printed info 180 degrees


Yu can rotate the print orientation in the Z Designer printer driver, in the OPTIONS tag tick the 180Deg box

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1 Answer

Tally T2030 matrix printer prints 2 copies of everything when only 1 sent? its attached to a as400. All help is much appreciated.


On the device config for the printer on the AS\400 it is possibly configured to print 2 copies.

wrkcfgsts *dev printername
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I can't print label from ZM400 PRINTER thru' serial port


There are a number of parameters for the serial port that have to match the pc. i would print out a config page from the printer via the menu, or power on with the cancel key held. then compare it with the settings on the pc. on the config page you should be looking for things like data bits, host control, parity etc.

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1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

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