Question about Rio S10 MP3 Player

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My Rio s10 is not recognized by the computer or the firmware updater

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

ctf1800
  • 4402 Answers

SOURCE: firmware problems

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

good luck
please mark the post with a fixya

Posted on Feb 20, 2008

  • 1 Answer

SOURCE: My RIO Cali is not recognized by Rio Software or

I found myself in the same situation and ended up by downloading the Oracle VM Virtual box (http://www.virtualbox.org/). Installed a virtual copy of Windows Xp and now I'm able to use the indestructible Rio Cali... It only detects my 2gb card as 1 though...

Posted on Jan 19, 2011

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My RIO Cali is not recognized by Rio Software or Media Player since migration to new computer and Windows 7 OS. I tried finding a driver but have been unsuccessful in updating. Any solutions to make it...


I found myself in the same situation and ended up by downloading the Oracle VM Virtual box (http://www.virtualbox.org/). Installed a virtual copy of Windows Xp and now I'm able to use the indestructible Rio Cali... It only detects my 2gb card as 1 though...

Oct 17, 2010 | Rio Cali Sport MP3 Player

1 Answer

Keeps Freezing


Welcome to the world of Microsoft Windows Updates - late 2007-early 2008. Ever since the mid-Novemebr Windows Updates, there have a been a rash of problems with players that worked just fine previously. The protocol before was that every mp3 player was an MSD or Mass-Storage Device. Now the protocol is that most players have to be a MTP or media transfer protocol device.

Try resetting the device by inserting a small #1 paperclip into the reset hole. Hold it in for a good 15 to 20 seconds - the player will shut off and then power up again.

When you say that the firmware upgrade failed, did it fail to upgrade the firmware, or did the firmware upgrade fail to resolve the freezing issue? I know for a fact that the firmware upgrade is good on the website.

As far as the computer not recognizing the device, I have often found that restarting the computer rather than the player will resolve the issue. In fact, I had more trouble with my Rio back in 2005 than I do now. In those early days, I was always restarting my computer over and over to get it to read.

Let me know if you have continued problems.

-Tha Mp3 Doctor

Feb 04, 2008 | Rio Carbon MP3 Player

1 Answer

Mp3 player


Did you load on Rio firmware? that may help. Should come on the disc with the player, if not then the website should have it...just search for Rio Sport mp3 and their site should come up....hope this helps ! :)

Jan 20, 2008 | Rio Forge Sport Digital Media Player

1 Answer

Error message "failed to connect to player" "data blocked failed"


Don't buy an iPod...
I would recommend wiping and rebooting your player cos it's cheaper:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

Jan 08, 2008 | Rio Nitrus MP3 Player

1 Answer

Rio carbon upgrader message


Hi Linda, Your Rio Carbon is telling you that something is messed with its firmware and it can be resolved with an upgrade. You have to determine the exact model of your unit and download the firmware from http://www.digitalnetworksna.com/support/rio/. Again you must choose the exact model. There are two ways of updating firmware updater or internet updater. complete instructions are also available. further you would need to connect your Rio to a PC to perform the upgrade. Good luck and pls post back should you need further information. Kind regards.

Aug 20, 2007 | Rio Carbon MP3 Player

1 Answer

Rio s10


? Verify that the USB cable is securely inserted into the USB port on both the Rio Carbon and your computer. ? Connect the USB cable to a USB port on the back of your computer rather than to a USB port on the front of your computer. ? If using a USB hub, connect to a powered USB hub. Unpowered USB hubs may not work. ? Remove USB extension cables from the connection path. ? Disconnect other USB devices. ? Both Windows XP Service Pack 1 (SP1) (or greater) and Windows Media Player 10 (WMP10) must be installed for your computer to detect a Rio Carbon set in MTP mode. ? If you do not want to install SP1 (or greater) and WMP10 on your computer you should disconnect the Rio Carbon and change the Transfer Mode setting to MSC mode. Good Luck

May 24, 2007 | Rio S10 MP3 Player

1 Answer

Rio s35s freeze


Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update". link to firmware update for Rio Sport S35S Windows Version http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSSeries_firmware_203.exe Mac OS Version http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSxx_firmware-mac_203.sitx If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad. Good Luck

Jun 02, 2007 | Rio Sport S35S MP3 Player

1 Answer

Rio s10 usb cable


Take it to the nearest computer accesory store (radio shack, and ask them for a cable for it... they are plentiful (my mp3 cord works on my Razor cellphone)

Mar 25, 2007 | Rio S10 MP3 Player

5 Answers

My Rio says upgrader when I turn it on


UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA

Feb 14, 2007 | Rio Forge Sport Digital Media Player

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