Question about SanDisk Sansa c240 MP3 Player

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Device not playing

Sansa c240 mp3 player freezes on welcome screen and not being recognized by PC

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The software/firmware of the player is going to need to be updated. You can download the latest drivers from the sandisk website so pc recognizes it, then download the software/firmware update and transfer it to the player

Posted on Apr 30, 2010

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It wont format, it wont let me delete or even add songs? what do i do?


There are two to reformat your device. Just follow these instructions

From menu of your device:
1. Turn on your Sansa C240
2. From the main options menu, select " Settings "
3. Select " Format " and " Yes "

Formatting Manually:
1. Turn off Sansa C240
2. Slide the " Hold " switch on the bottom of the device to the " On " position
3. Press and hold the " Play " button. Press and release the " Power " button.
4. Hold the " Play " button until the LED screen displays the message " About to format device."
5. Release the " Play " button and press the " Next " button once.

Try these steps and let me know if you manage to reformat your device.
I could instruct you on how to reformat this device on your pc just post back.

If these solutions helped you.. please rate this answer and leave some testimonial too.
Thank you


Nov 17, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

SanDisk Sansa c240 1gb driver problem for vista


try using sansa media converter you need quicktime player for it to work

Jan 25, 2009 | SanDisk Sansa c240 MP3 Player

2 Answers

My Sansa player freezes on the Welcome Screen when turned on AND also is not recognized by the computer!! Do anyone know how to deal with this???


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Sep 26, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Sansa c240


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Hebrew languge software for sansa c240 mp3


You need to install the Hebrew firmware on the device

If you don't have it yet, download and install the the Sansa Updater utility to your PC
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Then after you've installed it, plug your player in MSC mode and update the firmware to Hebrew

May 18, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

My computer doesn't recognize the Sansa c240


The songs are in the wrong format - convert them to mp3
Read my "Tips and Tricks" on song formats for more detailed info

Mar 31, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Sansa c240 isn't being recognized by the computer...but...


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 23, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Sandisk sansa c240 mp3 player voice recording problems


Try the latest firmware upgrade from the Sansa website

Aug 03, 2007 | SanDisk Sansa c240 MP3 Player

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