Question about HP LaserJet 3330 All-In-One Printer

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My HP Laser Jet 3330 keeps sending pop-ups and PRINTS out a message with the headline: HP LASERJET DIRECTOR: shortcuts and more..This occurs every time I start (boot?) my new Compaq CQ5110F PC with Vista Home .My address is castelloandco@msn.com Thank you

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Sounds like you have a software or driver conflict. Go to hp.com Support & Drivers and check to make sure you have the correct driver for Vista. Even if you do, try uninstalling and reinstalling the driver.

Also, while at hp, check for the latest Firmware update. Go to the printers menu and scroll to INFORMATION (or REPORTS). Select that sub-menu, then scroll to PRINT CONFIGURATION PAGE. Select thi and print out the page. Look for what is beside Firmware Datecode. If it is older than what is on the hp website, print out the instructions for installing the update.

Posted on May 02, 2010

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Posted on Jan 02, 2017

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