Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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No suction vacuum working fine and suddenly, no suction at all....what could be the problem? no suction through the machine from either the wand or the floor/brush side

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  • Anonymous Mar 16, 2014

    I have suction in the wand, but I cannot reattach it to the back of the vacuum

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  • 20 Answers

Sucked up a sock?? No seriously.. it may be as simple as that or that an on board filter is clogged. Check your manual for all filters and Hepa/screens and others. Also, is the unit making any odd noises since the non -suction scenario? Whining or screeching sounds, where is the motor impeller/vac bearing or similar is damaged or a hose is kinked within hte unit itself.. <not normally unless the unit has been taken apart and placed back together and crushed the main return vac hose. .

Posted on Apr 30, 2010

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Dyson no suction in upholstery wand


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Hi.

You will have A blockage in either the wand or hose, completely remove them from machine the hose unclips at the bottom back of machine,
Now switch machine on with this removed if machine sounds ok then remove the blockage from hose or wand.

If machine still poor suction & noisey with hose & wand removed check the (U) shaped inspection port for blockages.

Let me know how you get on.

http://dysonmanuals.llc.nu/index.htm

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