Question about Xerox Phaser 6360 Laser Printer

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The text on the printer's display shows up backwards, upside down, and when you scroll thru it, things get all cluttered. The printer operates just fine, its just impossible to scroll thru the menus on the actual display. Is there something wrong with a board? The actual display? Firmware?

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  • Adam Apr 30, 2010

    Nope. It was purchased used. Just powered it up, control panel shows text that is upside down and backwards, and when you scroll, things get mixed together. Prints fine, but control panel is essentially unusable. I'm guessing it's just a bad control panel?

  • Adam Apr 30, 2010

    Now I powered it off, waited about 1 minute, and powered back on, and the control panel lights up, but it's blank. I have to imagine its a bad control panel.

  • StarrWulf May 11, 2010

    did you take it apart before the problem occured?

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If your 6360 has a blank display, garbled characters, inverted, upside down, or backwards display the control panel is bad and must be replaced.
Here's a video to replace it. It's very easy and takes about a minute.

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Posted on Feb 03, 2011

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Before you buy another control panel, take it apart and make sure it is hooked up properly... the display may have been put in 180 degrees wrong (that is what it sounds like). if the control were bad, you wouldnt be seeing anything usable.

Posted on May 03, 2010

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