Question about KitchenAid KTT261 Ultra Power Plus 2-Slice Toaster

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Toaster not working

When I plug in my toaster the key pad does not light up and the toaster is not working.

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Is the electrical outlet working? Plug something else in (a lamp perhaps) and see if there is power to the plug.

Hamar nnelg

Posted on Apr 01, 2008


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My black & decker tro964 is not heating

That may sound like a stupid question, but is it plugged in?
Have you tried to plug in the toaster on a different power outlet?
If there is a ground fault switch where the toaster is plugged in (that's those outlets which have 2 buttons on the front, one labeld "Test" the other usually labeled "Reset") unplug the toaster and push the "Reset" button and try the toaster again. To test, if the power outlet, were the toaster is usually plugged in, is working, try a hair dryer or any other device on that outlet.
Its most likely cheaper to replace the whole toaster than to replace the heating elements, for about 40 $ since that's the price of your toaster on some websites.

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To clean the outside of a dualit toaster? If it is plastic, I would use soap and hot water. Only with a wash cloth any other (such as a scrapers, scouring pad, sos pad) are to hard on the plastic and will leave scrap marks. If it's an aluminum toaster I would use a cleanser like (aluminum cream or spray) to clean it. And the toaster will look like new.

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We've had many of these over the years...they seem to run along just fine, and then, one day, they quit. There is no fuse, but if it's the only thing plugged into that wall outlet, the one thing you might check is the circuit breaker on that line. To be sure, plug a lamp into the socket just to make sure you're getting electricity out of the wall.

Sorry to say, it may be time to purchase a new unit.

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Right side stopped working

In the manual:

Check to see if the toaster is plugged in; if it is, unplug the toaster, then plug it back in again.

A tone will sound when the toaster is plugged into a live electrical outlet.

If no tone sounds, check the electrical circuit the toaster is connected to -

is a fuse blown or a circuit-breaker tripped in your home?

At least with "unplugging and plug it back again in the electrical outlet" the right side of our toaster works again. The tone that should sound with plugging in didn't work...

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The toaster does not heat and it's only 6 mos. old.

1. check outlet where you plug in your toaster with lamp or vacuum.
jiggle plug of lamp or vacuum while plugged in to check for bad outlet.

if lamp or vacuum do not work, check breaker panel/fuse box for tripped breaker/blown fuse.
if breaker/fuse okay, replace outlet.
if lamp or vacuum work okay, go to next step

2. plug toaster back into outlet, jiggle plug, then jiggle cord at plug, then jiggle cord at toaster.
this checks for intermittent power cord.

if cord okay, check that the toaster lever or toast basket are not blocked from going completely down.
might be a bit of bread, muffin, bagel that blocks the basket.

if all okay, you need other solutions.....

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replace the touch pad or, key pad. it has failed.

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may have screws on the bottom and the loader knob usually has to be pried off. Place soft wood like a ruler against the housing and pry carefully from side to side with a large screwdriver. After working on it, plug it in outside to a ground-fault ac plug on a fireproof surface to test.

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Very hard to remove the plastic cover from the toaster - Must Release Circuit Card First To my fellow owners of a KTT261. We have enjoyed using our KitchenAid toaster for many years but it eventually got so gummed up we could no longer reliably push the handle down to make toast AND it would also fail to latch or stay latched until the toasting cycle was completed. Not wanting to throw it out I wanted to try repairing it, but there was little info available online. So if you ever need to remove the plastic cover for maintenance here are a few tips. Of course UN-PLUG THE TOASTER COMPLETELY AND LET IT COOL DOWN TO ROOM TEMP!!! Remove the 4 screws on the bottom, two on each narrow side holding the top plastic cover to the bottom and pull off the plastic handle on the right which drops the bread down into the toaster cavity. That is the only obvious task. You will now notice that the cover still can't be removed because something on the right side near the front control panel isn't letting the cover detach from the base. That something is the control panel itself mounted into a white plastic holder glued to the cover and it's very short ribbon cable joining the two electronic circuit cards on the right near the handle which are mounted to the base. What to do. Using a long pair of needle nose pliers, or very small fingers and a long narrow screwdriver -or- all of the above and a second pair of hands, you must release the credit card sized front control panel electronic circuit card from the white plastic holder glued to the blue plastic toaster cover. This is not easy, but ultimately I was able to do it with my wife's help and repaired the toaster nicely. The control panel circuit card is held into the holder by a plastic latch at the top middle of the card. The latch protrudes thru a hole in the card. The bottom of the circuit card fits into 3 finger grooves on the holder. So the task is to release the upper plastic latch by moving it upward, while pushing the card away from the white plastic holder glued to the toaster cover then it will lift out of the bottom groove and be free of the cover. Then you can remove the cover completely, examine and fix the latching mechanism ...etc. IMPORTANT - Remember to study how it was held in originally, what orientation the parts were to each other, because the even harder part for us later after fixing the toaster latching mechanism was to reverse these steps and re-insert the control panel circuit card back into the holder...oye! There is just barely, ...barely, enough length in the ribbon cable connecting the control panel card to the base electronics to do this. Putting it back together was made difficult, because the upper plastic latch on the white plastic holder which secures the control panel circuit card to the cover against it's membrane switches required an enormous force to get the circuit card to latch. I thought I was going to break the card itself, but it did snap into place, barely. Good Luck, "I'm pullin for ya, we're all in this together" (Red-Green)

Jan 18, 2012 | KitchenAid KTT261 Ultra Power Plus 2-Slice...

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