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Says new disc is unreadable - Microsoft Xbox Console

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Look at the back of the disc sure its full of scratches.

Posted on Apr 30, 2010

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I bought a new xbox360. the game that came with it works great. I also bought the guitar hero. when i put in my new disc and it says unreadable. Replaced with a new disc still says unreadable. Other game...


If the guitar hero is new, I recommend taking it to where you purchased it and having it replaced. Tell them it will not play on your brand new XBox. Sometimes, rarely, you can get a defective disc.
Hopefully that will fix your problem. If not, you might look into returning the system for a new one.

Jul 25, 2011 | Rockstar Games Video Game Consoles & Games

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The game i have is scratched it only work for one nazi map and when i try to play career it ses disc unreadable what do i do


You will need to either repair the disc using a repair kit, find a game shop that repairs disc, or purchase a new copy of the game. You are getting a message saying that the disc is unreadable because the scratches prevent the laser from reading the data.

Jun 15, 2010 | Activision Call of Duty: World At War for...

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My xbox 360 keeps saying disc is unreadable!


bad disc drive most likely, unless you tempered with it...could also be a bad connection

Feb 07, 2010 | Microsoft Xbox Console

1 Answer

Disc unreadable even with new discs, tried putting console flat instead of upright still doesn't work.A game can be playing then stops and says disc unreadable!


Unreadable disk error happens because the sensors on the DVD drive are overheating, it is not normally because the drive is faulty.

You need to stop this heat build up to be able to play again. You can do this yourself or send it in

Nov 30, 2009 | Microsoft Xbox 360 Console

1 Answer

All discs results in error " disc is unreadable "


360s are known for laser problems and heat problems on the motherboard, I would replace the laser first,if that fails....buy a new 360,the motherboards are almost the same price as a new unit that has a warranty.

Jul 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Fight Night Round 4 disc unreadable


carlo me hi hello to all im new sign up to fixya hi 2 all!.

Jul 06, 2009 | Microsoft Xbox 360 Console

1 Answer

It will read some disks but not all disks and the ones it readds i try to play latter and it dont read


i had this problem with my xbox and its due to either the laser or the magnet within the disc drive that holds the disc in place. the magnet may have come loose which mean u can either open the drive up to try and reposition it, or replace the drive all together. my suggestion would be to send the xbox to microsoft if under warranty or send it to a third party company to see if they can fix it. buying a new drive for your xbox involves some very complex firmware flashing which is not advised

Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Madden 08 is unreadable with my hard drive connected


Hmm.... I encountered this once. Check the disc and check for scratches. Then, use a dry soft cloth (must not be wet at all) and rub it around the disc but don't rub the center of the disc. If this doesn't work swap the game. I mean give the Madden with the problem to EB Games or Gamestop and swap it for a brand new one. It should work fine.

Jan 02, 2008 | Microsoft Xbox 360 Console

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