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I own a HPPhotosmart 8230 - it will not print a test page or any other document after install a Magenta ink cartridge - I switched off at wall, unplugged and powered up again and still no printing. Error message on printer screen says Ink sysem failure 0xc18a0001 thanks Sandu

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  • spodoherty Mar 25, 2008

    I know error is 'ink system failure' I have loaded unload and then loaded the magenta ink cartridge again - and still not printing. Do you suggest I buy another cartridge.
    Sandy

  • spodoherty Mar 25, 2008

    completed instructions 1 - 8. #8 press the help button - where is it? I went into menu for help button and pressed ok and then plug back in. error still coming up and when you open cartridge lid text says ' print cartridge cradle is stuck. clear jam then press ok.' so I press ok and it says please wait and does its noises and display shows ink refills and when I try to print the same error comes us
    Sandy
    PS looks like a service is due???

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0xc18a0001 is 'ink system failure' error

Posted on Mar 25, 2008

  • 2 more comments 
  • Ginko
    Ginko Mar 25, 2008

    Try first following these steps in the right order :-

    1. Press the On button to turn the printer off.

    2.Unplug the power cord from the back of the printer.

    3.Remove all the ink cartridges.

    4.Wait two minutes.

    5.Plug the power cord into the back of the printer.

    6.Press the On button to turn the printer on.

    7.Install the ink cartridges when prompted.

    8.
    Do a master reset. Unplug the printer, then press the help and ok buttons simultaneously plug it back in.


    If the error code does not display, the issue is resolved.
    or 0xc18xxxxx ink system error code displays on the front panel, service the printer.

    regards

  • Ginko
    Ginko Mar 25, 2008

    You will probably need to do the above with a new set of cartridges if you want to solve the problem. In any case replace at least the cartridge who caused the problemDo the above with a new cartridge. If it does not work do again step 8 : Do a master reset. Unplug the printer, then press the help and ok buttons simultaneously plug it back in.
    If still does not work contact HP. in yur area.They will ask you to repeat procedure above. If it does not work and printer is under warrantee they may offer to replace your printer.

  • Ginko
    Ginko Mar 25, 2008

    The reset procedure is similar for all HP photosmart series. For example Here is the procedure for a photosmart 3310. You need to hold down . the OK, Cancel, Black (or OK, Cancel, Black, and Color buttons) until the printer turns off. You may need to try this several times with new cartridges before it works.
    Let me know how it goes .

  • Ginko
    Ginko Mar 25, 2008

    Before going to service try also doing reset with back your old set of cartridges, if only error you get is out of ink, you can get a new set of cartridges. This error is caused either from a faulty cartridge or from a defective sensor inside the printer.
    If all this does not work contact service.
    Regards

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1 Answer

Why won't a new tri-color cartridge print red?


Tri color cartridge contains Cyan,Magenta & Yellow color inks, mono cartridge contain black ink, combination/mixing with these inks desired color out put will prints on paper.. If any one or more inks are missing/dried, result mis matched print outs on paper.
In your case I feel it's Magenta ink is not firing..,nozzles may clogged, try to clean the nozzles with solvents & try it...If no result ,. replace the color cartridge..

Mar 28, 2015 | HP PSC 1315 All-In-One InkJet Printer

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I have rectently replaced the inks, but it wont print the black parts, any solution?


If you are having issues on an HP officejet printer, go to the menu, click "Diagnostics," then print the "PQ Troubleshooting Pages." If black ink does not print, go to "Disable the Cartridge" and switch the magenta and black cartridges on the menu. Then, print the pages again. If black ink does not print, then the problem may be the toner cartridge.

http://printers.iyogi.net/hp/install-hp-...

Jan 23, 2011 | Office Equipment & Supplies

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

I am having a problem printing with my HP printer


you wasted your time using cleaning program and heaps of ink...

follow this procedure:

1. remove all ink cartridges from the printer
2. check if ink is soluble in water, isopropyl alcohol or methylated spirit (this which do not create lumps or precipitations is correct solvent)
3. put one drop of solvent in th centre of aspiration hole on receptable
4. if solvent is absorbed through input, that meant problem is not with printer but with cartridges.
5. check printer cartridge by stamping them with tissue if they "produce" any ink on the outlet,
6. put one drop of solvent on cartridge outlet and insert them in correct bases
7. print test page, print should be rather weak as solvent will go through the nozzles
8. print test page from computer
9.create "strip page" of each colour used, separate by no colour (white) start with yellow strip, then white, light cyan, white, cyan, white, light magenta, white, magenta, white, black - this strip pattern will force all cartridge to operate on they max delivery.

if there is no result, service by technician will be in place...

all ink based printers need to print at least one page per week... ink will dry pretty fast, especially in dry or hot condition.

Jul 28, 2010 | HP C6250 InkJet Printer

1 Answer

The documents are faded even after putting in a new cartridge


  • make sure you are using inkjet papers as inkjet printers work on inkjet papers.
  • Lift the printer access door, then remove the ink cartridges from the printhead.
  • Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
  • Close the printer access door.
  • Reprint the picture or document that had the quality problem.
  • if still light prints then proceed further
  • Print Test Page
  • Review the printed test page and verify that:
    • the left color blocks are gray, cyan, and black.
    • the right color blocks are magenta, yellow, and black.
    • each block is completely filled with color.
  • If no---> Clean Printhead, the On/Off light flashes during the cleaning procedure.When the On/Off light glows steady, print test page again.
  • If Yes---->The problem could be caused by the type of paper you are using.

May 28, 2010 | Kodak Office Equipment & Supplies

1 Answer

The lt magenta and magenta just quit printing between pages


1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges

2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer

Sep 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Black blocked by magenta


One ovbious option would be to have a friend print it out.
I assume that is not an option.

Some printers just won't let you print if a single color is out. Yes, stupid. Try printing a blank page. If it fails, there is no other option but to replace the cartridge or print elsewhere.
If the blank page test works, this next option/test is worth a try...
Depending on the app you are using, you can specify the color breakdown of the colors you are using. In your case, it is possible that the text is set to a rich black (4-color) rather than just black.
If that is the case, to test this most quickly, make a new file, and create a new black (black2), set to 100 black, 0% other colors.
Type a wor and set it to print in that color and try to print it.
If that works, apply the same technique to your real document.
Hope it works. I've been stuck in the same situation, and some printers will just not let you print if a single color is out.
Good luck.
DigiChick

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1 Answer

My magenta will not print well


Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"

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