Battery problems always consist of the conditions of where it's being put. Try to keep all your electrical belongings in a cool temperature, mainly around 65 to 70 degrease C. You need to contact the brand provider and make sure you have a warranty on this product, just in case any other problems occur.
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There are two things possible. 1) You have defective re chargeable batteries in your GoGear. 2) There is some short circuit because of which the re chargeable cells are discharging. Either way you should get the system changed. If you want to confirm if its the battery defect or GoGear. Charge the system fully and play music continuously. If the Go Gear plays for about 4 hours with out break---- its not the battery but the charging system.
Possible that the battery can be bad, so to confirm first check the charger adapter of the player and see if the voltage is good. If so let the player shuts down with the power fully OFF.
The set the charger ON for a full day and check the player to play. If the player fails then it is possible that the battery is faulty.
Try to open and check to confirm before you can replace.
Same exact problem.....What got it working again was this. Plug the usb cord into computer first. Then while holding the the Fuze's power button in the ON position, plug the cable into the bottom of the Fuze. This was the only thing that worked for me.
use the setup driver disc, then search through it for a program with a rocket ship icon. open it, and select firmware upgrade.
plug your mp3 player in.
select the newest firmware upgrade.
select upgrade and your firmware will be upgraded
it should be fixed now
I'm having the same exact problem! It just started last week. At first I thought it was a fluke so I removed the battery, but when I tried it again today all I get is the RCA logo in the display. Once I turn it on I'm stuck, I can't get to my music, the menu or even turn the darn thing off (in order to do that I have to remove the battery).
Possible solution. So, my sansa express went dead after pluggin it in to my computer after a few weeks of use. It was totally dead and unresponsive. Didn't turn on at all. Plugging it in wouldn't effect it and windows only recognized a malfunctioning usb adapter. Thus, reprogramming the firmware was out of the question.
Solution: the soft reset actually worked. You have to soft reset (hold down the grey center button and the volume up + key at the same time for a few seconds.) Then plug it into the computer. Voi La. It came back to life. The strange part was that it still wouldn't turn on after the soft reset. It required me plugging it into my computer to revive the thing.