Question about Computers & Internet
The STOP 0xC00002 errors occur when either Winlogon.exe or Csrss.exe fails. This are among the first processes loaded on startup. This is caused by a number of reasons. I will try listing them all.
1) Windows is installed on top of a corrupted version, or the hard disk is corrupted.
To fix this format the hard drive. If you need to save your files first, use a boot disk. Here an example:Ultimate Boot CD
2) The Windows install disk is damaged.
If possible test using a different disk. A damaged disk may finalize installation, with problems starting after install is complete.
3) There is an hardware conflict
This is probably the most difficult to troubleshoot. If you have two RAM modules you can try repeating the installation or restarting the computer, after removing the modules one at the time. Other problems can be diagnosed using DrWatson utility, as explained on the article below.
You can troubleshoot hardware problem following instructions here.
4) You have problems related to SATA disk settings.
Windows XP install disk does not have built in SATA drivers. If your computer uses a SATA hard disk, then you can open the BIOS page and try setting the hard disk to IDE mode.
Posted on Apr 30, 2010
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Posted on Jan 02, 2017
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