Question about Dell 3100cn Laser Printer

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Will not print to tray one even though there is paper in the tray and it does print to mpf tray

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You must specify the "default" tray. The mfp tray is usually same as tray one. The next lower tray would then be tray two. You can go thru the menu on the printer to paper handling, and/or set this to tray 2 in the print driver on your computer.

Posted on May 02, 2010

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Hi, I have a Dell printer, and it says "MPF Load Error" every time I try to print something. How do I fix this?


Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

Print from the Multipurpose Feeder (MPF)

To print from the Multipurpose Feeder (MPF), perform the following steps:
  1. Click the Start button, point to Programs, point to Accessories, and click Notepad.

  2. Type the word test.

  3. Click File and then click Print.

  4. In the Print window, verify that the Dell 3000cn / Dell 3010cn / Dell 3100cn printer is selected in the Select Printer dialog box.

  5. Click the Preferences button.

  6. In the Printing Preferences window, click the Paper Tray tab.

  7. Click the Paper Source drop-down and select MPF.

  8. Click OK.

  9. Click Print.

Aug 19, 2011 | Dell 3010cn Laser Printer

1 Answer

We have a Dell 3010 that will not print anything after trying to print card stock. We get error codes 024-969. Even though it had paper it says to load the mpf


Hi,
Hit the "MENU" button, Scroll down to "Tray Settings", hit the center button "Paper type" will display, hit the center button again "MPF" will display, hit the center button again scroll to "Plain 1" then hit center button again.

http://en.community.dell.com/support-forums/peripherals/f/3528/t/19295553.aspx
Hope this has helped you... Thanks...

Jul 21, 2010 | Dell 3110cn Laser Printer

1 Answer

MPF 024-969


Is the paper pushed all the way back into the MPF?
If yes, what type/size paper is your application sending?
If you try to print the internal Printer Settings report, does it print?
This error typically means that no paper is sensed in the MPF OR that the wrong type/size paper is in the tray. (MPF settings do not match job specs)

Oct 27, 2009 | Dell 3010cn Laser Printer

2 Answers

What does load mpf mean


It does stand for Manual Paper Feed.
On this printer, that's on the front of the unit, above the paper trays.

Once your PC has sent a print job with the paper-select set to "Manual Paper Feed" the printer will not do anything until it's processed this job.
The easiest way to do this is to put paper into the MPF and let it print, but at some point you're going to want to fix your PC so it doesn't send MPF print jobs anymore.

To do this, open your Printer Properties and select the default paper tray instead of the Manual Feed.


Sep 25, 2009 | Dell 3010cn Laser Printer

2 Answers

Dell 3000cn keep getting load mpf when i try to print but there is paper in the tray. how do I get it to recognize the paper. I've changed nothing on the computer but this just started to happen! please...


I have a Dell 3010n myself, and a few times I did run into that "Load MPF" issue.
1.) Before printing a document, please check and see the properties. i.e. Kind/type of paper, which tray, or if printing envelopes or any other document than a regular 8 x11 paper. Putting all the tray and paper type selection on "Auto" can be very helpful.
2.) On the printer itself, there is a menu button where you can configure the type of paper, i.e. regular 20 llb. copy/print paper, glossy photopaper, thicker paper - after you place a fresh load on the paper tray and slide it in, usually it will ask you which type of paper you just loaded. Make sure it is the same settings as the document that you are trying to print: i.e. if document settings on computer was set to print on photopaper and you have regular paper on the tray, the printer will do a "Load MPF".
The paper sensor on it is amazingly (for a Dell, that is) sensitive and it can differentiate across a lot of paper types/thickness. If you have several computers and user across a network, and there are several paper-type settings done on the printer itself, this "Load MPF" issue will present itself more often.
In my case, it's simply because the person who recently changed the paper-type to glossy cover paper from some user who previously printed to a transparency forgot to revert MPF/Tray 1 to regular copy/print paper. Most cases, the printer setting on the PC has been left to print on to a transparency by default, so even if I stack the tray with copy paper to the hilt, it still will do "Load MPF".

Jul 25, 2009 | Dell 3010cn Laser Printer

1 Answer

A dell 3010 which prints fine from webpages etc. but refuses to print from out look and says load plain mpf 024-969 when there is paper in the machine which it was previously happy to print on.... very...


Outlook's printer options are set to load paper from the Manual Paper Feed (mpf) instead of the regular paper tray.

In outlook, select file->print and look for the printer properties button on that dialog box.
Select the paper tray you want to use (or simply uncheck "MPF" or "Manual Paper Feed") and hit OK.


Jun 14, 2009 | Dell 3010cn Laser Printer

3 Answers

Dell 5100cn won't recognize mpf tray


Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.


Nov 01, 2008 | Dell 5100cn Laser Printer

1 Answer

Printing Labels


The MPF is simply the "Manual Paper Feed".
Your printer is set by default that the MPF paper type is "plain paper". Since you are telling the printer that you are trying to print lables, the printer is simply telling you that you need to load the MPF with lables.

If you say "ok", the printer sould continue and print the lables.

If you only print lables, the you can change the default paper for the MPF tray to "lables", and then you will no longer be prompted to load the tray.

Sep 25, 2008 | Dell 5100cn Laser Printer

2 Answers

3010 dell color laser


Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
Push center button to select.
Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.

Aug 19, 2008 | Dell 3000cn Color Laser Printer

8 Answers

Dell printer 3100 cn laser


I had the dreaded 024-969 and was just able to print a test page.

I removed paper and reached inside the MPF. There's a spring-loaded lever facing upward, toward the back of the tray that the paper rests on and depresses. I toggled this up and down a dozen times.

I vacuumed out the entire tray area and then blew air into the same area by reversing the shop vac hose connection to the output hole.

Printer now prints.

Jun 11, 2008 | Dell 3100cn Laser Printer

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