Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Water doesn't circulate from the tank to the rug

The motor & everything else works fine it's just that the water won't circulate from the tank to the rug. The piece on the bottom of the unit that suppresses the tank flow value seems to be engaging the tank but somewhere between outlet on the water tank & the unit it's not flowing through the system? Any thoughts would be greatly appreciated.

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Have you checked for the sprayer nozzles under the clear vacuum housing are not plugged with some foreign debris, carpet fibre buildup etc. Place the unit on bare floor and engage/turn on the motor/pump and pull the trigger/switch? No water? Check also that the hose/attachment wands have water or not? If they are operating then the nozzles to the carpet off the main unit may need to be cleared by using a pin (Safely) se if there is no foreign debris in sprayer nozzle. I have seen soap solution gone crystalized and the minute pieces clog up the on board prefilter and yet somehow clogs the nozzles as well. you may have to take the top of the unit off (approx. 6 screws) and see if there is water flow or maybe a kink in water /sprayer/nozzle line. Good luck

Posted on Apr 30, 2010

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