Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
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if you want to copy new songs to the rca from a computer through a usb slot, then first you have to make sure that your rca can be recognized by the computer. What computer and operating system that you are using? If u use a windows XP, then open the explorer first, then see what drive it have (H: I: J: or K:) then plug the rca, and click view, refresh, and compare what new drive came out, the drive that isn't there before, it's your rca. If no new drive came out then it can't be recognized, try to reinstall the driver.
After you succeed finding your rca in the explorer, then right click on it and choose properties, and see how much space left in there. If it full, then you have to erase some of the content that you are sure it is no longer needed.
OK, I use i Tunes to buy music also. What I do is Load them onto a RW-CD and then transfer them over to Windows Player. You can then re-use the cd to do it again when you buy more songs. As far as adding to yoursongs, when you plug it in, it shows ho much memory is left. As long as you have some empty space, just drag songs over to the window and sync. It will not erase your songs, but add to them.
The most probable cause that I see happening to people with the same item is the fact that somewhere between uses, the setup files in the device itself gets corrupted. When this happens, you're pretty much screwed. You can't access them because it won't let you, you can't format it because it won't let you, you're left with a dead mp3 player. Sorry, but you need to get a new one. The other one is trash.
Same thing happened to me. I was using windows media player to sync my song and it says my player was using 260 mb of space even though it was formatted time after time. I simply loaded as many song as I could fit on the player. When I unplugged it and plugged it back in, windows media now showed that missing 260 mb of space as available. The only catch is that the song I had already uploaded on to the player were not shown on the sync list.