My computer shut down antivirus issue while i was in Word 2007. Now Word 2007 is corrupted and I can't do anything in it. I can open into Safe Mode but then macros etc are not available. I have tried to uninstall Word and then Office, it appeared to be uninstalled but when re-installing it all was the same. I have run every repair tool over int and sort online for a solution. I have renamed normal.docx and copied another person's template into the templated folder but this did not work. My mouse doesn't work in Word (but does in safe mode) I have spent many hours trying to fix it and have achieved nothing! I saw on a forum about changing hotkeys etc in registry but don't know how to. Is there a step by step solution to this problem. For all the time spent I have achieved nothing. Is there a solution?
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I am a computer technician and I speacialise in operating systems and software issues, hence I would really not like to sound prejudiced, it would be unprofessional for me to do so.
However, out of the people that I have supported and are having kaspersky as their antivirus, 90% do have internet connectivity and network connectivity issues on a regular basis. Even when the internet connectivity issue is resolved, it would re-occur again in a matter of days. I just suggest them to switch over to Norton or McAfee, and after that they do not face any internet connectivity issue, atleast not due to the antivirus blocking the internet connectivity. I am sorry, if I sound biased, however, this is what I would suggest.
This issue is clearly hardware and might be related to 3 part, Inverter card, LCD cable or LCD Panel ( Or systemboard, just to make sure try with an external display if the issue reproduce it's systemboard/graphic card related, if not LCD related ).
If you are still entitled to warranty then this hardware failure is covered by the terms. You should have the 3 parts stated below replaced as it s a common issue with Thinkpads.
In case you are out of warranty cover you still can try to subscribe to a warranty extension, you can check on www.lenovo.com , otherwise you might want to order theses parts on a website such as ebay.
To swap the pieces requires quiet advanced skills as you have to take down the whole computer, obviously LCD Panel included.
Unfortunalty this is hardware related, not much you can do...
I hope this help !
Thanks and have a nice day !
1. what driver update are you referring to?, are you sure you are following the proper update procedure, or that the proper driver was installed in the first place, if not, uninstalled device and driver and look for a proper and a more updated driver version and reinstall. 2. have you installed any new sofware or hardware, it may be corrupted or faulty, uninstall software or device and look for alternatives. 3. do you have an updated antivirus and antimalware sofware? obtain, update and scan you computer deeply as it may be virus causing this issues.
please provide more details about 1. and post back!
There's nothing wrong with the computer. But I'm suspecting that you have a corrupted Internet Explorer. Try to optimize the browser by deleting the Cookies and Temporary Internet File. Please follow the steps below:
1. Run Internet Explorer 2. Click on Tools > Internet Options... 3. Click the Delete button under the Browsing History. 4. Select Cookies, Temporary Internet files 5. Close and re-open the Internet Explorer
If same problem occured, try using Mozilla Firefox. If the issue would be resolved in using Firefox, then the Internet Explorer is corrupted and needs to be updated.
there are 2 types of wireless installation 1 is infrastructure and the other one is Adhoc
in Infrastructure the computer and the printer are connected through a router this is a permanent sort of connection
and remains even if the computer is shut down
but the Adhoc connection is a short duration connection in which the computer and the printer are directly connected
and the connection is lost as soon as the printer or the computer is turned off
so its always recommended to connect teh printer using the infrastructure mode so that you do not face any problem
Hi there... MMMMMmmmmmmmm can you be more specific ? has it recently started to do this or has it done this since you purchased the computer ? Are you trying to shut it down from the windows shutdown menu or are you pressing the power button to let windows shut it down ?? I Need more information before I can help you work out whats going on with your computer ...If its only just started to happen you may have a virus or a trojan infecting your system or your bios has become corrupted.The windows registry may have become corrupted or your power supply is faulty...the problems that could cause this are numerous , please be more specific about how you are shutting the computer down..