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your device comes from PDEtechnologies so you can go here to get the manual:
http://www.pdetechnology.com/cd.htmorhttp://www.pdetechnology.com/spec.htm if there was a model on you posting it would be easier to find it but you have that information so it should not be that hard, the 2nd link takes you to the PDF's site where you can get all the manuals. if it works for you don't forget to rate me and leave a comment thx
In order to check for water damage you need to remove the back cover and battery and check for a square or a dot on the back of the phone, this is called the LDI (liquid damage indicator). If the LDI is white then its not water damage, if its red or pink then the phone does have water damage. If you don't see the LDI it might have been removed by someone or by the water itself, you need to take it to a Verizon store so the can check the internal LDI.
remove battery at the back and check for the LDI (liquid damage indicator) is red or white. The LDI will normally be a small label on side at the back of the phone. A red lable will reconfirm that your phone has been liquid damaged. Or you can either go to a store or contact your service provider for them to walk you through it.
Try powercycling the phone, remove battery then check pn the back of the phone if the LDI (liquid damage indicator) is either white or red; white-not liquid damaged if red-that means phone have been luid damaged. If white; try re-testing phone to see if keypads are now working.. if not, try master resetting phone. After the master reset restart device and re-test if phone is now working or not. If nothing works contact your service provider.
Double check at the back of the phone if the LDI (liquid damage indicator) is white. If it's red; phone has been liquid damaged. If white, try to master reset phone. then powercycle it. Retest if phone works, if not contact your service provider for other options and for more troubleshooting process for your phone, if it needed to be exchanged or not.
Try this link - nobody seems to claim to specialise in Vicence but I am sure you can find one to suit. Most jewellers deal with most brands.
Hope this helps :)