Question about Microsoft Wireless Notebook Optical Mouse VSBX300001

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Mouse stopped working

The mouse stopped working. I thought it might be the battery so I put in a new one and that didn't help. I don't remember how to reconnect it to the computer

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  • maccers May 03, 2008

    Microsoft Wireless Mouse, got light on Both ,Dongle and Mouse, battery is New one, it stop working suddenly.
    Tried on all USB ports even on Different machines has Same Problem.
    Is it still common with MICROSOFT Products?

    Any suggestions...

  • toreya Jun 24, 2008

    Well, have exactly the same problem. It stopped working suddenly. In addition in properties it says that the device is working properly, but the location is "0". Any suggestions?

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  • 3,587 Answers

Well..it's wireless?

go to control panel...and you'll see mouse icon..open that up, and work the options there..

Posted on Mar 25, 2008

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1 Answer

Wireless keyboard and mouse not working after reastart


Just a thought--try this. Go into the device manager and delete all the USB ports. Don't worry--they will be reinstalled on restart. Sounds like there is something having to do with them that is confusing the computer.
Just right-click on My Computer (or Computer in Win 7), choose properties and then click on device manager to get there.

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My Wireless keyboard isnt working but the mouse is. I just put in brand new batteries so i know that is not the problem. Help!


Hello!

Check to make sure you resync the keyboard. Some times, when a wireless keyboard or mouse loses signal, you have to press a "Sync" button on the receiver (or device) to restore the connection. Some of the newer mice and keyboards from Logitech resync automatically, it just depends on what brand and model you have.

I hope this helps! If you're still unable to get it to reconnect, you're probably dealing with a malfunctioning keyboard. Check into the warranty!

Please remember to rate if this was helpful!

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If the mouse is wireless it may need to be reconnected to it's reciever. Check the bottom of the mouse for instructions on what order to hit your reconnect buttons.

If you can't find the sequence, comment back here with the make and model of your mouse and I will see if I can find them for you.

Chris

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2 Answers

Wireless mouse not working


This is sort of general but it just may help.
Make sure your batteries are in correctly.
Make sure the transmitter dongle is in the USB.
Look on the transmitter and the mouse and keyboard
itself (bottom) for a little tiny button that says connect
or reconnect. Move the mouse about six inches away from
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That should reestablish the signal twixt the two.(or three KB)

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Microsoft Wireless Notebook Optical Mouse Model 1023


Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Aug 19, 2008 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Mouse Stopped then Keyboard


You need to synchronize the connection again. there should be a reconnect button on the bottom side of the mouse and keyboard. mostly green in color. press that and within 30 sec. press the reconnect button on the receiver. that should fix the problem.

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