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Kenmore Elite Top Load Washer 20942 is leaking

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I have the same washer and about every 6 months it begins to leak underneath towards the front of the washer onto the floor . What we found was a small particle of lent plugs one of the drain holes in the bleach dispenser. You can only get to these drain holes by removing the cabinet. Per the repair man this is a common problem with this particular model washer. Easy to fix once you get the cabinet off. Finding this the first time was not so easy. They replaced the pump and it still leaked.

Posted on Jun 07, 2010

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump

removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

See the section for the basket and tub assembly's

I'd pull the cabinet in order to get to the hoses going to and from the pump first.

See the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131

If the hoses are fine, check the shaft from the motor to the pump and check inside the pump to make sure the inlet and outlet aren't blocked.

I'd also check the gaskets at the bottom of the tub.

If you're reasonably mechanically inclined, these are easy fixes.

If you have to get to the gaskets at the bottom of the tub, see the following for how to remove the agitators, pump, motor, transmission, spin tube and basket.

(It sounds a bit complicated but it's not really that difficult.)

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

You don't have to buy a special spanner wrench to remove the spanner nut. I've used a short 10" pipe wrench hooked over one of the tabs on the spanner nut, tap the handle with a hammer and it should loosen.

Also, don't directly hit the drive block with a hammer. Use a short piece of wood under the drive block and tap up on the wood.

As an aside, see the following Whirlpool Service Manual for top load direct drive washers.


https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Depending on the problem (hoses or gasket) it's certainly less expensive than calling in a repair person.

Posted on Apr 30, 2010

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