Question about Sony Playstation 3 (PS3) Console

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I hear ya...

I am glad to hear xbox is extending their warranty. I am probably going to file a small claims suit to get back all my money for the unit and games and go pick up an XBox unit if that's the case. Thanks for the info.

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No problem mate had to fix my xbox myself as ms wouldnt repair it cos i changed all the casing to chrome the sods.

Posted on Mar 25, 2008

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1 Answer

Hello I want to file a claim I have warranty I cant get a hold of anyone


Hi

To file a claim it looks like you need to send an email with the details using their contact form here:

Support Android Tablets at an Economical Value Ematic

Below is a link to their Shipping and Warranty Policy, although your extended warranty may alter these depending upon what is covered.

Shipping Policy Warranty

It also mentioned a tel number - 1-888-968-1985 - which I presume is the one you tried, but worth trying if not.

I don\'t where you are situated but in the UK, the contract for a sale is between Purchaser and Vendor, it may be the same where you are so it may be worth going back to where you bought it (unless of course you bought it direct !!) as they may be able to help with more and different contact numbers. Also if they sold you the extended warranty, that warranty may be with an insurance company rather than the manufacturer, so you would need to contact them.

Hope this is helpful, if so would you please register that with Fixya

Cheers

Jan 05, 2015 | Ematic FunTab 7" Tablet with Android 2.2...

1 Answer

Dent in center of game disc


Hello,

If you paid money for an extra service, I think you should take advantage of that service you purchased. The disc might run smoothly as of now, but might fail anytime soon due to this dent you are claiming. Considering that the Xbox 360 Console is very sensitive and you can really never tell what's gonna happen. So , it'll bebetter to have it replaced from the store where you got it. :)

May 11, 2010 | Video Game Consoles & Games

1 Answer

Controller crapped out...how will this effect my console warranty?


im really sorry about that but my best bet is too probably call microsoft up and ask em and odds are you are probably going to have to buy another controller :( and no it should not effect ur 360 warranty they are two different warrantys

Jan 30, 2010 | Microsoft Xbox 360 Arcade

2 Answers

My xbox 360 wont read my games. when switched on it just comes up with a message in many languages saying please insert xbox 360 disc. all my discs are in good condition


this could be either a dirty laser or a laser that has gone out. check with microsoft to see if your unit is still under warranty at this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair


if the unit is no longer under warranty, we'd be glad to clean/replace the laser for you. all of our repairs come with a 90 day warranty that covers the whole console, not just what we repair. we also offer extended warranties for up to 4 years at an additional cost.

you can contact us at: 214-222-5788 or support@wiredextreme.com



www.wiredextreme.com

Jan 07, 2010 | Microsoft Xbox 360 Console

1 Answer

It ses my disc is unreadable and ive tried everything that it ses to do and it dosent even look scratched what should i do


your problem is a dirty laser or a laser that has completely gone out. check with microsoft to see if the unit is still under warranty with this site: XBOX WARRANTY

if the unit is no longer under warranty, we'd be glad to clean/replace the laser for you. all of our repairs come with a 90 day warranty that covers the whole console, not just what we fix. we also offer extended warranties at an additional cost. you can contact us at: 214-222-5788 or support@wiredextreme.com


www.wiredextreme.com

Jan 07, 2010 | Microsoft Xbox Console

1 Answer

When i insert a game into cosole it reads it as dvd n wont play game, amy sudgestions


This can be caused by a dirty laser in the drive. You can contact microsoft to check if your unit is still under warranty at this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair



If your unit is not under warranty, we'd be glad to clean/replace that laser for you. We are a console repair company based out of dallas, tx. all of our repairs come with a 90 day warranty that covers the whole console, not just what we fix. we also offer extended warranties for up to 4 years. You can contact us at 214-222-5788 or support@wiredextreme.com

Jan 07, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put xbox game in it says open tray some times it works but when i go to play it says clean disc thats with all my games


This can be caused by a dirty laser, or a laser that has gone out. Contact Microsoft to check if your unit is still under warranty at this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair



If your unit is not under warranty, We'd be glad to fix this problem for you. You can contact us at 214-222-5788 or support@wireless.com. We are a console repair company based out of Dallas, Tx. Our repairs come with a 90 day warranty, on the whole console not just what we repair. We also offer extended warranties for up to 4 years at an additional cost.

Jan 06, 2010 | Microsoft Xbox 360 Console

2 Answers

Won't read disc when one is inserted . hear two clicks and then opens draw. help!


This can be caused by a dirty laser. You can contact Microsoft to check if your unit is still under warranty at this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair



If the unit is not under warranty, We'd be glad to help you fix your problem, by cleaning/replacing the laser. We are a console repair company based out of Dallas, Tx. All of our repairs come with a 90-day warranty on the whole console, not just what we fix. We also offer extended warranties for up to 4 years at an additional cost.

Jan 06, 2010 | Microsoft Xbox 360 Console

2 Answers

How do I send my XBox360 back to microsoft displaying 3 red rings


HI...

Contact Microsoft thru their website and find out where to mail it.

They extended the warranty to 3 yrs for many units.

Mar 25, 2009 | Microsoft Xbox 360 Console

1 Answer

X box problem


You likely have the "Three Red Rings of Death", which denotes a hardware failure. You can check on Xbox.com, they have some troubleshooting options that might help, but you'll probably have to send it in.

On Xbox.com you'll find a telephone number, you call in to Microsoft and file a claim. If your console is still under warranty (they extended it, so unless you've been messing around with it and broke the seal it shouldn't be a problem) then they will send you a box for it. You send the console in and they will either fix it or give you a new one, then send it back to you. This is all free of charge.

May 05, 2008 | Microsoft Xbox 360 Console

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