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The screen and all on the buttons are frozen, I am unable to restart the terminal as the screen is frozen and removing the battery and replacing it again doesn't solve the problem. How do I put this right?

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  • thefingerpos Apr 30, 2010

    The model is an opticon H15, it does have the reset button however this too is not responding.

    Hope you can help


  • thefingerpos Apr 30, 2010

    Thanks for your help. I did hold down the reset button but this still did not work for some reason however by pressing ENT and ESC at the same time and holding down had the desired effect.





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Would you please write your bar code scanner's model and name.

In some bar code scanners have a reset button located to the right of the battery.

You can try to reset pressing that button if your device had it.

Waiting your comments.

Hope this helps.

Posted on Apr 30, 2010

  • Ibrahim OKTAY
    Ibrahim OKTAY Apr 30, 2010


    You should press that reset button and hold pressing at least for 10 seconds. (Do not release for a while, keep pressing the buuton)

    Did you do like that?

  • Ibrahim OKTAY
    Ibrahim OKTAY Apr 30, 2010

    Hi Steven,

    I thought that the reset button should work, also the key combination works perfect to do the the same reset operation.

    Congratulations and thank you.

    Good luck.




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