I can fix it if i knew how to remove the roller. what does that involve?
Visit the Konica Printer Knowledge base, which explains on a .pdf and with a video, how to clear the basic fuser roller jam with a piece of card.
http://crm01.konicaminoltaeurope.com/openmind/technic/engineer/qmspubkb.nsf/start
and work your way through the links.
This only came online a year ago, but would have proved useful when I had the first one. Unfortunately, I was away when the technician fixed it.
Watermusic
Just had the same problem. Turn off the printer and let it cool down for an hour. Remove the thingy with the green handle. Push the tabs at the top for "envelope mode" all the way back so it is in "envelope mode". The rubber roller will spin freely if you can get all the paper out. I thought I had to remove something else to get it unjammed, but it was the paper itself that was keeping it all bound up.
After this, my printer is printing very lightly....whole new problem now.
Can be tricky people usally damage the fuser rollers removing this jam with pliers/tweezers, it has concertined and stuck after fuser rollers and before exit rollers it will be stuck on the switch best bet is to dismantle properly and remove fuser then dismantle fuser and remove jam, another thing to be concerned about is why did it, three seneraros, Damp paper going threw fuser dries and crincles(use fresh paper from sealed packet), fuser is worn(have fuser replaced), just a bad bit of paper (just have fuser jam removed. Fusrr runs on 240v, covers break easy
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I had a sheet of paper wrapper around the fuser roller..... I managed to clear most of it then tried to get the last bits free by printing a page.... the last bits were wound into the workings and now the fuser roller is completely jammed.....
There must be some way of removing the roller?
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