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Posted on Mar 25, 2008

Fuser roller jamming paper

I can fix it if i knew how to remove the roller. what does that involve?

  • xany Apr 09, 2008

    I had a sheet of paper wrapper around the fuser roller..... I managed to clear most of it then tried to get the last bits free by printing a page.... the last bits were wound into the workings and now the fuser roller is completely jammed.....



    There must be some way of removing the roller?

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Watermusic

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  • Posted on Jun 08, 2008
Watermusic
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Visit the Konica Printer Knowledge base, which explains on a .pdf and with a video, how to clear the basic fuser roller jam with a piece of card.
http://crm01.konicaminoltaeurope.com/openmind/technic/engineer/qmspubkb.nsf/start
and work your way through the links.
This only came online a year ago, but would have proved useful when I had the first one. Unfortunately, I was away when the technician fixed it.
Watermusic

A

Anonymous

Just had the same problem. Turn off the printer and let it cool down for an hour. Remove the thingy with the green handle. Push the tabs at the top for "envelope mode" all the way back so it is in "envelope mode". The rubber roller will spin freely if you can get all the paper out. I thought I had to remove something else to get it unjammed, but it was the paper itself that was keeping it all bound up.

After this, my printer is printing very lightly....whole new problem now.

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1_9_2012_3_53_28_pm.jpg
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