a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Click on the 'Automatically check to see if your driver needs updating (MS Windows Only).' box in order to check for latest updates to your driver.
Unfortunately, I looked over the unexpected page output and it didn't list this problem as one of them.
Does it really print a test page every time you switch it on? Or does it only print a test page after installing a new cartridge?
Definitely, the alignment page should be printed everytime a new cartridge is installed due to variations in manufacturing of print cartridges will throw off the alignment everytime a new cartridge is installed.
I'm not sure about the test page, though.
Good luck on this modification of standard operating of hp printers.
Make sure that there is letter, A4, or legal unused plain white paper in the input tray.
on the display.
Touch Self-Test Report
A self-test report prints.
Figure 1: Self Test Diagnostic Page
In the Print Quality Pattern
section on the test page, look at the color blocks for any lines.
Figure 2: Print Quality Pattern
If there is no color bleeding in the Print Quality Pattern
color blocks, print a document to determine if the issue has been resolved.
If you have completed all of these steps and are still experiencing a problem, continue to Step three.
Step three: Check the paper
Many papers have printing and non-printing sides. Load the paper with the printing side down.
the correct paper type for the project. For everyday documents, plain
paper works well. For documents with dense printing, such as
high-contrast graphics or photographs, use HP Advanced paper for the
these steps do not help, try a different paper. Ink might not bleed as
easily on heavier paper. Paper that does not accept ink well is also
prone to bleeding and smearing. HP designs its inks and papers to work
If you have completed all of these steps and are still experiencing a problem, continue to Step four.
Step four: Check the printer settings
In the software program you are trying to print from, click File
and then click Print
. The Print
Make sure that your printer is selected and then click Preferences
. The printer Preferences window opens.
Click the Printing Shortcuts
The Printing Shortcuts
tab lists most printing needs, but you might need to modify some of the options.
Options on the Printing Shortcuts
General Everyday Printing
Photo Printing-With White Borders
Two-sided (Duplex) Printing
These general printing shortcuts have pre-selected settings.
To change the settings from the ones that are available on the Printing Shortcuts
tab, click the Features
Options on the Features
: If you are unhappy with the quality of your printouts, try increasing
the print quality. To print more quickly, try decreasing the print
: If one of the options matches your paper type exactly, select it rather than Automatic.
: Make sure this matches your paper.
Print in Grayscale
: Print a document in shades of gray.
: Specify how the document is positioned on the page.
: Select the tray that you want to use for printing.
Two sided printing
: Print on both sides of the paper.
: Specify the color space that the printer will use to interpret image data.
Pages per Sheet
: Specify the number of pages of the document to print on each sheet.
If you have completed all of these steps and are still experiencing a problem, continue to Step five.
Step five: Clean the printhead NOTE:
Do not clean the printhead
unnecessarily because this wastes ink and shortens the life of the ink nozzles on the printhead.
Make sure that there is plain white paper in the input tray.
on the display.
Touch Clean Printhead
. The HP All-in-One cleans the printhead and prints a test page.
Step six: Service your productIf you have completed all the steps listed above and are still experiencing a problem, service the product
Hi We have 30+ printers... which we use for testing empty inkjet cartridges prior to refilling with ink. Basically we inject a little Magic Inkjet Flush directly into the dried print head which allows us to unclog them. Then we soak them overnight on Magic Pillows which gives just enough to do a PRINT TEST next day.
As some of our printers always try the alignment test here´s what we do...
1. Pull paper stack slightly away from printer, when it tries to print it thinks it is out of paper and should offer a cancel print option.
2. Alternatively if you print daily? Try leaving your printer power on... Some do alignments every time you power up... so dont switch off (they use very little power in standby.)
3. When exchanging inks like HP immediately switch off printer which cancels the print test. Then just switch on again.
4. Reinserting your printed sheets each time will save paper if not ink.
I am assuming you have Windows XP here. This quite often happens when you haven't aligned the cartridges. To do so go to 1. Start. 2. Settings (or Control Panel if you don't have settings). 3. Printers & Faxes. 4. Right click on HP PSC1210 (or whatever your machine is called) 5. Click on Properties. 6. Click Printing Preferences. 7. Click on the Services tab (top right). 8. Click on the big button with icon beside Service This Device. 9. Click the icon beside Align the print cartridges. 10. Finally, follow the process described. You will probably have a page print out which you then need to scan (make sure you scan it the right way).
After aligning is complete you will hopefully not get any more test pages (until you change the cartridges again that is).
Of course there may be another issue. If this doesn't fix the problem let me know and we can go from there.
You need to put the test page that was printed into the scanner part of the printer and then press the scan/blue button. This is so the printer can calibrate the new ink. When you have done that the next time you turn on the printer a blank page will not be printed.
When you next change ink you will have to repeat the above procedure.
i assume the cleaning method that you perform is offline (taking the cartridge our and clean them).
I suggest you clean the head during the printer on.. try to perform below steps per the manual
Cleaning the printer
Printing the test pages
Cleaning the print head
I assume you do not have the manual anymore (no DVD) i list down the step below
Its a bit long manual I suggest you download them from the canon website.. if you still have problem I can send to you the BJC 4300 manual
Make sure the printer is turned off before cleaning it. It is a good idea to
unplug the AC adapter
Do not clean the exterior of the printer with volatile liquids such as thinners,
benzine, or any
spray-type or chemical cleaners; doing so will damage the surface of the
When cleaning the printer, avoid the area near the print head on the BJ
cartridge. Do not touch the print head. Ink may leak out and cause stains.
Clean the printer regularly to avoid printing problems. Remove any ink mist or paper debris
from the interior of the printer using a soft cloth moistened with water. Clean especially well
around the platen area. If the rollers become dirty, you can clean them using a small soft
Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges
Do not use paper products (such as paper towels or tissues) to clean the inside
of the printer.
Printing the Test Pages
You can print these test pages to check the operation of your printer and your print quality.
This test prints a repeating pattern of characters.
This test prints a sample page describing the printer's features.
Printing the Test Page From Windows
You use the Test option on the Control tab in your BJC-4300 Printer Driver for Windows to
print a self test, demonstration page, or a nozzle test pattern.
Before selecting a Test option, make sure paper is properly loaded in the sheet feeder (see
Automatically Feeding Paper starting on page 3-7).
Click on the Test option and then click on the Print button.
Printing the Test Pages Using the Operators Panel
To print a test page, make sure the printer is turned off and paper is loaded.
Press and hold the POWER button until you hear the number of beeps that
correspond to the test page you want to print.
Test Page Number of Beeps Pages Printed
Demonstration 1 Continuous Printing
Status Information 2 1 Page
Test A 3 Continuous Printing
Nozzle Test 4 1 Page
When you release the POWER button, the test page starts to print.
*All self-test prints require Letter or A4 size paper. Using a smallersize paper for a self-test print
will result in parts of the printoutbeing printed directly on the platen.
All self-test prints are printed in accordance with the current printing settings (font, printing
*Red- Information for technician not included in the user manual
Cleaning the Print Head
Your printer is equipped with a print head cleaning function to ensure constant high quality
Cleaning the Print Head From Windows
If you are using Windows, you can execute print head cleaning from the Control sheet in the
printer driver. Simply click on Clean Ink Head.
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Cleaning the Print Head Using the Operators Panel
If you want to clean the print head from the operator panel, follow these steps:
Make sure the
printer is turned
Make sure the green POWER light is on.
Press and hold
button for at
The POWER light will blink for several seconds while the print head is being
Perform the print head cleaning only when you encounter a print quality
problem. Unnecessary and repetitious cleaning will waste ink.
If you execute the print head cleaning while paper is manually loaded, the
printer will eject the paper and then perform the cleaning.
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