Question about HP Officejet Pro L7680 All-In-One InkJet Printer

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I have an HP Officejet Pro L7680 model C8189A, Ser. # MY71N120XV It stopped working after jamming a couple times. The message is, "Carriage Jam, open the print-carriage access door, clear the jam, and then press OK to continue. There is no visible jam. Suggestions? Is there an owners manual available?

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Posted on Jan 02, 2017

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SOURCE: Carriage jam error


Perform a semi-full reset on the all-in-one by following the steps below

Take out the cartridges from the unit .
Make sure the unit is connected to the wall jack directly without any surge protector.
Unplug the power cord from the back of the unit ( without turning off the unit ) .
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
after one minute turn on the prnter . it will go into alligment phase > let it finish .

7 Allow the all-in-one to re-initialize. This may take a minute or two.

8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information


Posted on Jun 04, 2008

  • 174 Answers

SOURCE: Carriage Jam Open door. clear carriage jam and then press ok to continue


To get rid of this problem you need to delete all the hp icon from printers and faxes.
then go to start--run--regedit--hkey local machine--system--current control set--enum--usb and delete the hp keys starting with vid_003 and vid_000 ,once done try connecting the usb cable...a new icon will be generated and issue will get resolved.

senior tech,HP

Posted on Nov 24, 2008

  • 80 Answers

SOURCE: How to Clear carriage jam

Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

Posted on Dec 04, 2008

  • 1 Answer

SOURCE: HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Posted on Jan 01, 2009

  • 1 Answer

SOURCE: Carriage Jam HP Officejet 7410 All-in-One

Hi Guys, Had the same problem, tried the idea from Kate712 with some joy but not for long (now Ive got ink all over me). Played around with the encoded position tape that runs the entire length of the left/right travel. Mine had a slight twist to the right side. Maybe the twist was preventing contact with sensors the brains use to establish carriage position, Im not 100%. Tried deliberately twisting the tape to re-create the fault and got the same error message to re-appear. Theres like a garbage bag tie arrangement in this position tape thats used to secure it at the right side of the carriage. There is an arrow type push through arrangement that feeds back around a support and through itself with an arrow. Mine only had one point of the arrow though the hole and once I pushed the other through the tape untwisted with a little poke with a pen. Hope this helps

Posted on Feb 01, 2009

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