Question about Video Game Consoles & Games

3 Answers

Barbie IDesign Ultimate Stylist Help Needed

We bought our nine year old this product for Easter and as of yet, cannot get it to work. My computer seemingly meets all the specifications that are required by the company. I have Direct X 9.0C and my video card driver was updated yesterday. I do have a VIA/S3G video card which I know is crappy but so far has worked on every game including the Barbie Girls. We had something like this once before with a Nancy Drew game but the company found a patch and we never had the problem with subsequent releases from the same company. Anyway, I have tried everything and Mattel is not being particularly co-operative. Please help guys, my daughter is upset and I want her to be able to enjoy her Easter gift.

Posted by on

  • 18 more comments 
  • carmen wa Mar 25, 2008

    I am having the same issue. Everything that is required to run the game I have. The problem is I get a blank yellow screen. I can here the sound and if I click around the game will progress. Please help.......

  • Gusamer Mar 26, 2008

    The graphics are not coming up. That's the best way I can describe it. It loads and we get sound but then just a yellow screen. There is a cursor and you can click and the game plays as if you had graphics but no graphics show.

  • Anonymous Mar 28, 2008

    \





















































































































































































































































































































































































































































































































































































































































































































































































































































































    I installed the software onto my computer and clicked finish at the end of the process. But when I clicked the game to play it, the sound works but all I get is a yellow screen.

  • barbiemom Apr 05, 2008

    I have installed and reinstalled the Barbie Idesign game and all I get is a yellow screen. Just wondering if anyone has fixed this problem, or if I need to take this back to the store.

  • Purplesoul Apr 06, 2008

    I too have the yellow screen. Need help.

  • Anonymous Apr 27, 2008

    I just installed the program and we get the yellow screen. Any advice out there?

  • Anonymous Apr 28, 2008

    i dont get a yellow screen but it will not go to any of the options after i intalled it, i tryed reinstalling but it still just doesnt want to work, it wont go to the help link or the others .

  • nskep Jun 13, 2008

    same here! installation successful but when i try to start the game, I have audio (i hear sounds), but only a yellow screen. If I press Esc, the game asks if I want to quit as if it were working ok... please help...

  • dcampbell04 Jun 28, 2008

    I have the same problem. Yellow screen no icon to click on. I hear the barbie music that's it. Any help out there?

  • Anonymous Jun 28, 2008

    yellow screen after instalation sound curser no pic just yellow screen

  • Anonymous Jul 10, 2008

    Yellow bars and shoppy video - sound is okay

  • jke77177 Jul 17, 2008

    Me too! I have the same problem. Yellow screen no icon to click on. I hear the barbie music that's it. Any help out there?

  • slug2323 Jul 17, 2008

    Yes, Yellow screen only.

  • Anonymous Dec 25, 2008

    please help. My daughter is so upset.



  • mdecantillon Dec 25, 2008

    i am having the same problem, installs fine, i can open the manual ( which has no troubleshooitng tips) click on the icon and nothing....my sys meets min requirements...

  • donna027 Dec 25, 2008

    Same here. It installed fine but when it loads up I get the screen but yellow lines run through it constantly. I got it for my daughters xmzs present and she is not happy! Neither am I for that matter.

  • sandlrl Dec 26, 2008

    Santa brought Barbie idesign for Christmas, it has installed fine, the swiper works, and I can read the .pdf manual, but when I double click to open the program we get a grand nothing. My pc definitely meets the minimum requirements.

  • sajac Dec 27, 2008

    Seems to install just fine, but then when you try to open the program, nothing happens. My system is recognizing the scanner and I can read the user manual, but that is all...

  • Hotspur2001 Dec 31, 2008

    Same problem here - have sound, seems to have installed correctly, but the screen flashes yellow and pink.  

  • hannah-be229 Mar 23, 2009

    Brought Barbie Idesign for my daughter have installed it and re installed it but keep getting yellow lines flashing up and down the screen. I can see some of the picture in background and can hear the music playing.

    Help please.

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The recommended minimum sysytem requirement for the video card is 32MB. When I upgraded my video card to 128MB the problem of the yellow screen is gone and the program works well, problem solved.

Posted on Jul 30, 2008

Hi

I've got it to. It's successfully installed, my computer meets the minimum requirements, I can open the Adobe Manual but everytime I try and open the game....nothing happens. I have uninstalled and reinstalled in the hope of getting it to work...please help, very upset little girl.

Posted on Aug 23, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

Can you be more specific on what is not working with the game? installation, running, screen not showing?

Posted on Mar 25, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where can i get the CD for Barbie idesign please?


http://www.ebay.ca/itm/Mattel-Barbie-Idesign-Interactive-Design-Studio-Ultimate-Stylist-/181443932482

Very hard to get CD Rom as discontinued by mattel in 2009
found a few web sites proclaiming to have a download but require the dwonloading of a smart downloader which I cannot guarantee would be virus free and safe and would result in getting the software .
the software is called Barbie(R) idesign(TM) Ultimate Stylist(TM)
you may google it and have better luck at finding a downloadable version than I had or are willing to risk installing a downloader program which I was not willing to try or risk.

Jan 20, 2015 | Toys

1 Answer

Will Barbie idesign work on vista 64 bit?


I THINK THAT WORK ONLY FOR WINDOWS VISTA 32

Jan 02, 2009 | Computers & Internet

2 Answers

Barbie iDesign Ultimate Stylist Game not working


Try updating your graphics drivers from the internet for your video card. Since the minimum requirements for this game is a 32 MB video card, your video card should work just fine. Attempt to update the graphics drivers from ATI's website. Also verify that you have direct x compatable sound card, which is also required for this game.

Dec 09, 2008 | Video Game Consoles & Games

2 Answers

Need Barbie B Book operating instructions


We just bought a second hand unit as well. I've just located the manual on-line:
http://www2.oregonscientific.com/assets/manuals2/GC68.pdf

Oct 13, 2008 | Mattel Barbie B Book

2 Answers

Barbie iDesign Ultimate Stylist Game not working


Double clicking on the icon and getting an hour glass only was what I encountered this morning. You need to go out and buy a graphic card. I got 128 mb for $50 installed at the store on the spot. I can now load the program. BUT I currently cannot get the fashion cards to register onto the computer. Mattel is sending me a new "swipper".

Jun 16, 2008 | Video Game Consoles & Games

1 Answer

Barbie Idesign computer software


That sounds reasonable. Programs do strange things when they can't display the correct graphics. For example: Portal wouldn't run on my computer because my graphics card was not able to use DirectX 9.0.

Apr 10, 2008 | Computers & Internet

4 Answers

Barbie idesign ultimate stylist cards will not scan in


Not sure if this will help as my cards would scan but I was having problems with the game shutting down when we tried to "photograph" her outfits, fashions not transfering to other sections of the game and not saving the cards we had scanned. I'm running windows xp on a new computer and had to change my daughters user account to administrator (from limited). The game is now working brilliantly and is everything it promised to be. Still it's very frustration that I had to spend 3 hours today solving this myself instead of reading a simple 1 liner on the Mattel website FAQ's!!!

Feb 18, 2008 | Computers & Internet

Not finding what you are looking for?
Video Game Consoles & Games Logo

Related Topics:

912 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles & Games Experts

Josh Whitehead
Josh Whitehead

Level 3 Expert

1148 Answers

yadayada
yadayada

Level 3 Expert

67911 Answers

Brad Brown

Level 3 Expert

14725 Answers

Are you a Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...