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Barbie IDesign Ultimate Stylist Help Needed

We bought our nine year old this product for Easter and as of yet, cannot get it to work. My computer seemingly meets all the specifications that are required by the company. I have Direct X 9.0C and my video card driver was updated yesterday. I do have a VIA/S3G video card which I know is crappy but so far has worked on every game including the Barbie Girls. We had something like this once before with a Nancy Drew game but the company found a patch and we never had the problem with subsequent releases from the same company. Anyway, I have tried everything and Mattel is not being particularly co-operative. Please help guys, my daughter is upset and I want her to be able to enjoy her Easter gift.

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  • carmen wa Mar 25, 2008

    I am having the same issue. Everything that is required to run the game I have. The problem is I get a blank yellow screen. I can here the sound and if I click around the game will progress. Please help.......

  • Gusamer Mar 26, 2008

    The graphics are not coming up. That's the best way I can describe it. It loads and we get sound but then just a yellow screen. There is a cursor and you can click and the game plays as if you had graphics but no graphics show.

  • Anonymous Mar 28, 2008


    I installed the software onto my computer and clicked finish at the end of the process. But when I clicked the game to play it, the sound works but all I get is a yellow screen.

  • barbiemom Apr 05, 2008

    I have installed and reinstalled the Barbie Idesign game and all I get is a yellow screen. Just wondering if anyone has fixed this problem, or if I need to take this back to the store.

  • Purplesoul Apr 06, 2008

    I too have the yellow screen. Need help.

  • Anonymous Apr 27, 2008

    I just installed the program and we get the yellow screen. Any advice out there?

  • Anonymous Apr 28, 2008

    i dont get a yellow screen but it will not go to any of the options after i intalled it, i tryed reinstalling but it still just doesnt want to work, it wont go to the help link or the others .

  • nskep Jun 13, 2008

    same here! installation successful but when i try to start the game, I have audio (i hear sounds), but only a yellow screen. If I press Esc, the game asks if I want to quit as if it were working ok... please help...

  • dcampbell04 Jun 28, 2008

    I have the same problem. Yellow screen no icon to click on. I hear the barbie music that's it. Any help out there?

  • Anonymous Jun 28, 2008

    yellow screen after instalation sound curser no pic just yellow screen

  • Anonymous Jul 10, 2008

    Yellow bars and shoppy video - sound is okay

  • jke77177 Jul 17, 2008

    Me too! I have the same problem. Yellow screen no icon to click on. I hear the barbie music that's it. Any help out there?

  • slug2323 Jul 17, 2008

    Yes, Yellow screen only.

  • Anonymous Dec 25, 2008

    please help. My daughter is so upset.

  • mdecantillon Dec 25, 2008

    i am having the same problem, installs fine, i can open the manual ( which has no troubleshooitng tips) click on the icon and sys meets min requirements...

  • donna027 Dec 25, 2008

    Same here. It installed fine but when it loads up I get the screen but yellow lines run through it constantly. I got it for my daughters xmzs present and she is not happy! Neither am I for that matter.

  • sandlrl Dec 26, 2008

    Santa brought Barbie idesign for Christmas, it has installed fine, the swiper works, and I can read the .pdf manual, but when I double click to open the program we get a grand nothing. My pc definitely meets the minimum requirements.

  • sajac Dec 27, 2008

    Seems to install just fine, but then when you try to open the program, nothing happens. My system is recognizing the scanner and I can read the user manual, but that is all...

  • Hotspur2001 Dec 31, 2008

    Same problem here - have sound, seems to have installed correctly, but the screen flashes yellow and pink.  

  • hannah-be229 Mar 23, 2009

    Brought Barbie Idesign for my daughter have installed it and re installed it but keep getting yellow lines flashing up and down the screen. I can see some of the picture in background and can hear the music playing.

    Help please.


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The recommended minimum sysytem requirement for the video card is 32MB. When I upgraded my video card to 128MB the problem of the yellow screen is gone and the program works well, problem solved.

Posted on Jul 30, 2008


I've got it to. It's successfully installed, my computer meets the minimum requirements, I can open the Adobe Manual but everytime I try and open the game....nothing happens. I have uninstalled and reinstalled in the hope of getting it to work...please help, very upset little girl.

Posted on Aug 23, 2008

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Can you be more specific on what is not working with the game? installation, running, screen not showing?

Posted on Mar 25, 2008

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