Question about Samsung CLP-500 Laser Printer
The "waste tank" is located behind the front panel that has the SAMSUNG name on it. Press on the upper corners of this panel and it will open up to reveal a clear plastic tank on the right side.
This tank pulls out easily and has two holes for excess toner to flow into it.
Look at the side of the tank that has the holes. You should see a part of the tank that extends out from the tank but ends in a clear square. The waste tank sensor "looks" thru this clear plastic square to determine if the tank is full. I.e. if toner is in this area and you cannot clearly see thru both sides, the sensor will tell the printer that the tank is full and needs to be changed.
If the tank is not full, use a long cotton swab and clean out the inside of this area. Once you can see thru both sides, carefully replace the tank back into the printer and turn the printer back on.
If done properly, the error should go away and you should be able to continue printing. I have doen this and it works fine.
(Some posts have had people cut this part of the tank off and simply tape over the hole that is made with strong tape. This bypasses the sensor and would allow the printer to run again. I have not done this as I do not want the possibility of toner spilling in my office.)
The sensor could be bad and causing the issue. If this is the case, it may be cheaper to purchase a new printer - CLP-620 ND is a duplex, networked color laser jet that is selling from frys.com for $315.
Posted on Apr 30, 2010
You need to empty the waste tank inside now if its not full then you got a waste tank sensor failure i found a forum with a slew of tips and advice on how to fix this:
1. Open up the printer locate toner waste managment tank and replace that tank if full.
2. If the tank is not full then go to the website above for futher advice.
thanks this advice was free of charge all we ask is if you please rate it and leave feedback takes a couple secounds to do and its not a survey!
Posted on Apr 30, 2010
Simply take out the sensor, clean the waste toner tank and put it back. don't worry on how will the machine report when the waste toner is tank is full, when the waste toner tank is full the machine will report as soon as the waste toner reaches the bump of the clear plastic the will be a communication brake down between the two lights(crystal clear bulb and black bulb) thats when machine will say waste toner tank full
Posted on Jan 24, 2013
As my waste tank was so full and so used, just emptying it was not sufficient to remove the "waste toner full" message. So after fully emptying the tank, I washed it out with warm water to remove all the remaining toner and to make the outside plastic casing clear again -- so that the sensor could read it as being empty, and voilà, this solved the problem
Posted on Jan 12, 2011
I have just replaced the transfer roller and the display is still reading "replace transfer roller soon" - Any ideas
Posted on May 06, 2010
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Posted on Jan 02, 2017
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