Question about Samsung CLP-500 Laser Printer

5 Answers

I have a samsung clp500 color printer but it is not working .it show only waste tank is full/ not instaled what should i do.

Posted by on

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 138 Answers

The "waste tank" is located behind the front panel that has the SAMSUNG name on it. Press on the upper corners of this panel and it will open up to reveal a clear plastic tank on the right side.

This tank pulls out easily and has two holes for excess toner to flow into it.

Look at the side of the tank that has the holes. You should see a part of the tank that extends out from the tank but ends in a clear square. The waste tank sensor "looks" thru this clear plastic square to determine if the tank is full. I.e. if toner is in this area and you cannot clearly see thru both sides, the sensor will tell the printer that the tank is full and needs to be changed.

If the tank is not full, use a long cotton swab and clean out the inside of this area. Once you can see thru both sides, carefully replace the tank back into the printer and turn the printer back on.

If done properly, the error should go away and you should be able to continue printing. I have doen this and it works fine.

(Some posts have had people cut this part of the tank off and simply tape over the hole that is made with strong tape. This bypasses the sensor and would allow the printer to run again. I have not done this as I do not want the possibility of toner spilling in my office.)

Exception:

The sensor could be bad and causing the issue. If this is the case, it may be cheaper to purchase a new printer - CLP-620 ND is a duplex, networked color laser jet that is selling from frys.com for $315.

Posted on Apr 30, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Samsung Master
  • 3,866 Answers

You need to empty the waste tank inside now if its not full then you got a waste tank sensor failure i found a forum with a slew of tips and advice on how to fix this:
http://www.fixyourownprinter.com/forums/laser/36517

1. Open up the printer locate toner waste managment tank and replace that tank if full.
2. If the tank is not full then go to the website above for futher advice.

thanks this advice was free of charge all we ask is if you please rate it and leave feedback takes a couple secounds to do and its not a survey!

Posted on Apr 30, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 1 Answer

Simply take out the sensor, clean the waste toner tank and put it back. don't worry on how will the machine report when the waste toner is tank is full, when the waste toner tank is full the machine will report as soon as the waste toner reaches the bump of the clear plastic the will be a communication brake down between the two lights(crystal clear bulb and black bulb) thats when machine will say waste toner tank full

Posted on Jan 24, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

As my waste tank was so full and so used, just emptying it was not sufficient to remove the "waste toner full" message. So after fully emptying the tank, I washed it out with warm water to remove all the remaining toner and to make the outside plastic casing clear again -- so that the sensor could read it as being empty, and voilà, this solved the problem

Posted on Jan 12, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have just replaced the transfer roller and the display is still reading "replace transfer roller soon" - Any ideas

Posted on May 06, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

CLP-315 - CLP-315 Laser Printer: I have changed all the color toner but not prining...


Hi,

any error indicated?

run your Smart Panel and check what is the fault that is being detected.

If all the color toner had been replace. what about the OPC & waste toner tank?

note. Please replace the waste toner tank once it is full do not reuse the same waste toner tank. as it will course the internal of the printer to be spread with waste toner and your print out will be dirty and patches.

May 16, 2010 | Samsung CLP 315 Laser Printer

2 Answers

Waste Toner Error Message For Samsung CLP 550


Dr. P,
Printer will display "Waste Toner Tank Full/Not Installed" error message if the waste tank is full of toner or not installed.
  • Open the waste tank door and check for the waste toner tank.
  • If the tank is full or not intalled, install a new tank.

If you have user guide, it will show you how to install the waste toner tank.

Sometimes you will also get this error message if the Waste Toner sensor is covered with toner powders.
  1. Remove your waste tank and look for the black plastic on the right side after removing the waste tank.
  2. You sould find small openings on each side in the black casing.
  3. Use Q-tips or thin cotton object to clean the inside the small opening.
for user manual just click here:

If this solution works, please don't forget to rate it fixya

For any more question just ask me.

Thanks
Iqbal

Apr 14, 2008 | Samsung CLP-550 Laser Printer

2 Answers

I am out of ink on 3 colors, can i print with just black, the printer will not print


Probably not.

Replace the cartridges with Samsung factory new cartridges.

Do not waste your time and money with refilled cartridges or third party cartridges.

Don

Feb 19, 2010 | Samsung CLP-510 Laser Printer

1 Answer

Waste toner tank full not installed


Behind the waste toner bottle near the top, there's a lever that uncovers a sensor that shines thru the bottle. You can blow out that area with canned air but usually the sensor needs to be replaced.

Feb 17, 2010 | Samsung CLP-550 Laser Printer

3 Answers

Replace waste toner tank Does it mean that the toner is already used


Open your user manual.

Or get one - go to google or samsung.

The life of the waste toner container unit is approximately 1,250 pages for full color 5% image printing or 5,000 pages for black printing. When the life span of the waste toner container has expired, Replace/Install Waste Toner Tank appears on the display of the control panel,
indicating the waste toner container needs to be replaced. Otherwise your printer stops printing.

To replace the waste toner container:

1 Turn the machine off, then wait a few minutes for the machine to cool.

2 Open the front cover.

3 Pull the waste toner container out of the machine using its handle.

--- above from manual, following is my paraphrasing due to lack of pictures ---
4. remove the container cap from the back side and cap the opening

5. take the new waste container out of its package

6. install the new waste toner container.

___________
You may wish to TRY EMPTYING the waste toner, but you will find toner is the messiest and possibly dangerous (inhallation, etc) stuff you've worked with. it is an extremely find powder and can cause an awful mess and is best disposed of by capping and replacing the container with a new one (shop around to find them).

DO NOT attempt to vacuum up toner - just my personal opinion - I suspect many vacuums may not have fine enough "bags" to capture this intentionally very fine dust. BUT Toner vacuums do exist and some "may" work.

Jul 17, 2009 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Samsung clp 300 shows waste tank full


You will have to buy a new waste tank/bin for it as the old one is now full.
They are relatively cheap.
It looks like this:
http://www.cartridgesave.co.uk/CLP-W300A.html
If you don't want to spend any money you can remove it and try to empty the powder into a bin but it can make a big mess.

Please rate the answer if it helped you.
Thanks

Jul 13, 2009 | Samsung CLP-550N Laser Printer

3 Answers

Waster toner tank full/not install


The Waste Toner Cartridge must be VERY clean, especially around the "bump" directly below the left side hole. After I CAREFULLY emptied the old toner out, I used air compressor to clean every bit of toner out from inside. Then I wiped the whole area around the "bump" where the sensor "sees" if the tank is empty. Even a slight film over the area will not allow for reuse. If you do this, it works every time.

Feb 23, 2009 | Samsung CLP-500 Laser Printer

1 Answer

Waste toner tank


A few things can cause this.

The way the printer determines whether the waste tank is full is via 2 optical sensors, one on either side of the tank. You'll see a rounded bulge on one end of the tank - the sensors are on either side of that, when the tank is installed. Under normal operation, light passes through that and the printer reads it as meaning the tank is not full, until the tank fills far enough to fill that bulge, and thus block light and give a tank full reading.

If the tank gets too dirty, not enough light passes through and it gives false tank full readings. So the first thing to try is cleaning the tank with soap and water. Make sure that area is as clear as possible.

If that doesn't work, it has also been reported that the sensors themselves are unreliable. I am told Samsung will replace the sensor for free if it's been less than 3 years. If you call them, insist that it is the sensor that is the problem, or they will try to get you to replace the waste bin, at your expense, first: 1-800-726-7864.

Alternatively, you can remove the sensor from one side, and reattach it to the other side - putting the two sensors in contact so that they always read an empty waste tank. Do this at your own risk, however, as you will have to check the tank regularly and make sure it doesn't overflow. Doing this bypasses the sensor, so there is no longer any warning if your tank is overflowing.

Hope some of that helps you.

-Dyllan

Jan 14, 2008 | Samsung CLP-510N Laser Printer

1 Answer

Printer not printing


On the machine there is a sensor that looks trough the waste tank even though you have wiped it clean the likely thing is that the sensor cannot see through the plastic waste tank.

I suggest vacuum the waste tank out until all the toner has gone then install it. If you cannot get rid of all the toner then wash the tank out and leave to dry then install it.

Hope this helps you
Thanks J

Jan 05, 2008 | Samsung CLP-500 Laser Printer

5 Answers

Error Message--Waste Toner Tank Full/Not Install


What I have started to do is to actually wash the toner tank out with water and make sure it is good and dry then be sure the section that breaks the light sensor is good and clean (it is on the left side as you look at the backside - the side that goes toward the printer - and protrudes out) the tank full indication comes on when the tank gets dirty

Jan 03, 2007 | Samsung CLP-550N Laser Printer

Not finding what you are looking for?
Samsung CLP-500 Laser Printer Logo

767 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

HEMANT GROVER

Level 2 Expert

167 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...