Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV

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Sony Grand wega

My 3.5 yr old set has a weirdly shaped blueish blotch near the center right and a smaller section in a corner, what gives?

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  • clouts5 Apr 03, 2008

    Spot on!!! Sony has agreed to repair my 4 yr old set at no charge to me. Kudos to Sony for owning this problem.

  • roc97007 Jul 22, 2008

    Sony initially agreed to service our TV for blotches on the screen. After paying $98 to have it appraised by a Sony certified technician, we were told it was not covered because "the blotches are the wrong color". The estimate to fix the TV was over $1200. Hope you had better luck.

  • Anonymous Jul 23, 2008

    Screen has blue blotches

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  • 208 Answers

This sounds like the Sony blue star failure and this problem is under Sony extended warranty. Call Sony with your model # and serial # and tell them them you have the blue star issue and they will refer you to an authorized Sony service center and the repair will be free.

Posted on Apr 03, 2008

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