Question about Sony BDP-S300 Blu-Ray Disc Player

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Just bought refurbished Sony Blu-ray disc player. Hooking it up and got self diagnosis message"Drive err". Help

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Hi


Thanks for using FixYa. It seems that the lens is not reading the disc. To start with try running a lens cleaning disc, if that does not work then you have to open the unit and clean the lens with a Q-tip dipped in alcohol. If still its not resolved then you can update the firmware from this link. If still the issue is not resolved then the lens should be replaced however, replacing a lens will cost you around $75 and a new one will cost you around $50. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Posted on Apr 30, 2010

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1. The disc may be turned over. Insert the disc with the playback side facing down.

2. The disc may be dirty. Wipe it with the correct type rag.

Since you stated the display is showing then I take it the player is on and the chord is plugged in.

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