Question about Computers & Internet
My computer screen is black after powering up. I can run it from a guest user and through the task manager get online. maybe it is a worm or virus csrss.exe and csphone.exe
Might be a virus. Have you got a paid antivirus program. If not buy "NOD32" install / update and scan. If you have a freeby then no sympathy as this is the likely result.
This link may explain
Posted on Apr 30, 2010
Try starting in safemode
by pushing taping f8
if you get in safemode go to startmenu and look for run
run this command,,,, msconfig
on top of page click on startup,
try turning them all off and restart,
if it works turn them back on one at a time
Posted on Apr 30, 2010
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Posted on Jan 02, 2017
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Steps to remove this virus:
1. Scan the system with a good and updated Anti Virus.
2. Open Task Manager, locate this exe (csrcs.exe or csrsc.exe but not csrss.exe), and kill the process.
3. Now type msconfig in the Run box, and then go to startup tab.
4. Locate this exe file, if any, and then remove it from there as well.
5. Now search the file in the C: drive.
6. Permanently delete the file (csrcs.exe or csrsc.exe only) from the computer.
7. Reboot the PC for changes to take place.
After doing the above steps, you need to clean the registry as well.
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