Question about Motorola DCP-501 Receiver

7 Answers

Motorola DCP-501 ****ACTIVATION*****

Just bought my DCP 501 from an on-line company. I was out on a fishing trip when it arrived, so my son saw fit to set it up and suprise me upon my return..... However he did a scan for channels, which clearly warns not to in the set up, for digital customers.
Needless to say.... I truely was suprised when I returned home. I have been able to get the receiver to out put a few of my channels, but nothing digital and after calling the company I purchased it from, I can not a response from them.

HELP!!! If anyone would know what I can do to reset or undo what my teenager did.....

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  • Jim Jun 24, 2008

    I went through the same thing. Called Motorola and they had me do a "factory reset". This is done by putting it in CABLE TV mode, then holding down the four buttons at the corners of the display (SETUP, AUDIO MODE, PRESET DOWN-ARROW, TUNE DOWN ARROW) for 8 seconds. Then I had to call Comcast to have it "provisioned".

  • sco0212 Nov 30, 2008

    This is definitely a rip off. I ordered it from Infonet.(INPHOME) (BEWARE: DO NOT ORDER THEM. You'll be sorry.)

    Before I ordered it, the technical support person told me just hook it up and it should work and I should see all channels (premium, ppv, etc) and it is my responsibility to tell my cable company because cablew company will not know about the box and cannot program the box. He even asked me to look at a testimony (video clip) on their site.

    When I received it and don't see those digital channels, I contacted them and they told me I have to contact my cable company and give the serial number so they can send the signal to it. I contact them right away the next day and they told me I have to pay restocking fee, insurance, etc, which is about half of cost of the unit. Why will someone return it if they will only get less that half of it. This is really a scam.

    This unit is just using up my storage space now.

    If someone know what to do to get around this, please post it here.

  • Anonymous Dec 01, 2008

    after setup only the catv works but the tv button does not the channel will not change

  • jerrync Jan 22, 2009

    Same problem Only get 1st 85 channels no digital called Time Warner cable They say they can not activate. I specifically asked if this unit would work on Time Warner in my area Saleman said yes just plug it in and you will get 999 clear channels rip-off

  • Anonymous Apr 18, 2009

    Rip off!!!!!!!!!!!!!!!!!!!! Don't do it don't buy anything from this company I've have also been ripped off //I called comcast and they also stated they could not would not help me. they stated that this was a scam..
    I also know of more people that has, had the same problem..It does not work and the people that are stating it they are from that company.... Rip off and I will be calling the Better Business Bureau to see if something can be done to them, for false use..they know what they are doing and they are getting rich off of hard working people....



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My name is alfredo.
press and hold the top and bottom button off.
the .
setup/channel preset (down) and the audiomode/tune(donw at the same time the unist will display 8888, then releesit it will automaticcaly go to digital mode

Posted on Dec 07, 2008

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To the person who posted solution #2.

The company selling them claims that the box is fully activated and will get all the channels 1-999. They also make it sound as if the box they sell can very easily steal cable tv and you could very, very easily get away with it undetected. This info is very tempting (most importantly misleading) for most people, whether they will admit it or not. It could happen to anybody. It's basically taking advantage of good/decent citizens on the account of a weakness we all have - temptation.

Now having said that they not only trick you and take advantage of you, but they are also braking the law.

They are totaly misleading their customers into buying something they did not pay for, which is illegal.
Killing people is illegal, but that doesn't give the gun-store a right to sell fake guns and claim they work.

I bought one of these boxes, and not only that the box didn't work, but when I tried to activate it, my cable company (comcast) didn't know how to do it, couldn't do it, and even if they knew how, they said, they still wouldn't do it.

So I've decided, whatever it takes, I will get even with them.
I will reverse the payment charge and keep the box too.

Posted on Aug 08, 2008


Im going through the same thing with cablevision of long island... these rednecks seem to have taken us to the cleaners.... im hoping when cable goes 100pct digital that ill get everything naturally... gd luck to everyone else bc it seems like a losing proposition otherwise... if anyone has dealt with this same situation and been successful on long island please give me a call id appreciate any help... 718 419 4275



Posted on Oct 16, 2008

I disagree, it's not a ripoff. Mine does everything it's supposed to, and does it quite well. Before you can receive any digital channels, it has to be activated by Comcast. Most Comcast employees will tell you that it's illegal to own your own cable box, and that even if they did activate it, it wouldn't work. Both statements untrue. After several attempts, I spoke to a supervisor, who referred me to their legal department, and the next day the box was working fine.

Posted on Oct 11, 2008

Guess i was right its a rip off

Posted on Oct 11, 2008

Of course, call your cable company. What do you want to do? Steal cable TV, while the rest of us have to pay for it?

Posted on Jul 01, 2008


Posted on Apr 15, 2008

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SOURCE: Motorola DCP-501 ****ACTIVATION*****

look for a reset button on your device to become default again what your son have done.


Posted on Sep 13, 2008

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