Hello, I was trying to install the software for this Deskjet for a friend of my wife. However, the best I could do was to install the software in to the Vista but No test page would come forth only that the document was printing with an error. No printout though. Do I need an updated driver for this printer?
You might have to get a update driver or a vista driver if the driver you are installing is not for vista. to get the driver is simple go to the hp website and check uder drivers ypu have to enter the make and model and it will proide you with the drivers for vista.
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okay u need the installation disk or a copy of one at least it seems the HP download server has been corrupted i had problems on a reinstall NOV/19/08 when i allowed the install program to contact server for updates. when i chose not to contact server the program installed correctly and i have not had a problem yesterday or today try to download a torrent of the cda_Express file and use that as your installation disk. if u dont know what a torrent is read up online about them and then try to find your disk through utorrent or bitcomet both of those are programs used to download torrents. frostwire can be used for torrents as well pretty straight forward if you know a little about software and downloading. best of luck the only other solution would be to order a new installation cd
First unplug the scanner and install the printer drivers from the hp website. If you all ready have the drivers installed reinstall them. Then go to the printers scan software and try it. If that fail go to start bar-control panel- cameras and scanners and set the printer up. If all else fails call hp directly and they will fix the problem.