I have a water dispenser inside the refrigerator not on the outside like most. it is a side by side. this happened once before and it was frozen. i don't remember how i got it working last time. nothing else in the refrigerator seems frozen like last time. any suggestions. there is a new filter and the ice dispenser is working just fine.
I am currently experiencing the same problem. It happen when I pressed the rapid cool button on the inside of the fridge and the temperature went down to 36 degree F. I assume that my water line is frozen. As soon as we use up some of the food in the fridge, I'm going to clean out the fridge and let the temperature rise, hopefully thawing the blockage. This is the only thing that I can think of.
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We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze
The problem is that the drain hole inside the freezer in the lower back wall is clough and the water from defrost doesn't go through that drain to the evaporative pan in the back by the compresor ,you need to clear thatdrain first meltting the ice in that hole with hot water until it goes through then once in a while (every 3,4 months put bleach into the drain to keep it clear .
You need to remove the bottom two baskets, or more to make space. Using a hairdryer, defrost the back area. You should be able to locate a drain hole in the center below the freezer coils. This drain hole is connected on the outside to a drainpipe which has a p trap and often gets blocked up. You need to force water down the drain hole. You can use a turkey baster or similar type of plunger filled with water. Once you have cleared the blockage pour hot water till it runs freely. Hope this sorts your problem, don't forget to rate me.
the dispenser in the freezer door has a small low temp heater surrounding the dispenser compartment to keep this from happening, and also to keep condensation from building up around the dispenser. this heater may have stopped working.
INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
OCCASIONALLY, THE DOOR SOLENOID OR THE CUBE ICE SOLENOID WILL SHORT OUT CAUSING A BURNOUT OF THE DISPENSER CONTROL BOARD. CHECK FOR A BURNT SMELL COMING FROM THE DISPENSER HOUSING. IF YOU SMELL IT, THE BOARD AND/OR SOLENOID NEED TO BE REPLACED.