Question about HP EliteBook 6930p Notebook PC

2 Answers

The Brand new HP 6930 webcam doesn't work.. is there something I need to do to enable it?

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  • gunjus Apr 30, 2010

    MS Vista

  • gunjus Apr 30, 2010

    I am using Vista.

    When I type webcam in the search box, I don't see anything.

  • gunjus Apr 30, 2010

    I don't see a camera listed under cameras and scanners in the control panel. I See the camera (hardware) on my PC though.

  • gunjus Apr 30, 2010

    Serial numbers?

  • gunjus Apr 30, 2010

    SG310UC#ABA
    Elitebook 6930p

  • gunjus Apr 30, 2010

    I got it to work now. I had my employer push the needed file/drivers to my pc.

    Thanks all!

  • gunjus Apr 30, 2010

    It's now fixed. Thank you so much. I think my employer did not enable the webcam before giving it to me. They just did.

    Thanks!

  • tiefindanite May 11, 2010

    what os are you using?

  • emmmm Jan 10, 2012

    How did you enable it???

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  • Contributor
  • 47 Answers

In your control panel (make sure you have classic view) click on cameras and make sure it is enabled. if you dont see the camera you need reinstall drivers

Posted on Apr 30, 2010

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  • tiefindanite Apr 30, 2010

    can you give me the service numbers off the bottom of the computer i will check at HP for you

  • tiefindanite Apr 30, 2010

    no the p/n and model number over the warranty next to service tag

  • tiefindanite Apr 30, 2010

    would you like to call me so i can walk you through this? it is free

  • tiefindanite Apr 30, 2010

    great. that is why i wanted to contact to walk you through some options, but i am glad you got it working!

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  • Contributor
  • 54 Answers

You dont need to enable anything. in the start search text box, type "webcam", you'l get to see something related to webcam. click on that. you will be able to use ur webcam.

Posted on Apr 30, 2010

  • Puneet Kasera Apr 30, 2010

    did it ever work before?? as far as i can see here its "HP Webcam" as the software. if you still cant find it. install it from the recovery manager.

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Follow the instructions below to use your webcam
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Try this.
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3. see McAfee support site: http://service.mcafee.com/faqdocument.aspx?id=TS100601

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