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I am getting this error message when I try to load zoombrowser EX software for my Canon camera....please help. This happened when I tried to load my father-in-laws software from his Canon camera(different) and then I started getting this message. I uninstalled everything related to Canon and reinstalled everything but am still getting error message, "classfactory cannot supply requested class"

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This error will show up sometimes when the computer you are trying to install to is not happy about some of the settings that you are trying to use. If you are changing the default directory or any other settings try do an install with the defaults. Also, you might have a better install if you go to the Canon website and download the correct software for your camera as well.

Posted on Apr 30, 2010

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Recently I bought the Canon Ixus 220 HS compact camera. With the camera I received some software among other things Zoombrowser ex. Regretfully this program doesn't work properly from the start. When...


Is your Camera detected when connected to the PC via the PTP in the Device Manager? Check your "Device Manager". In Windows 7, sometimes the camera is not detected, but you can try "Workaround when the camera cannot be detected by Windows 7(when connected via PTP)". If the device is not detect in the Device Manager the software will not work.

The update is only for the software ie Zoombrowser(Win7x64) -> update to version ZoomBrowser EX 6.7.2 Updater.

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Most of the issues can be solved by either reinstalling the software or by disconnecting and reconnecting the device.
In this case we can close in on three solutions
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2) The data cable used to transfer data might have become faulty.Try using another data cable if possible and still the same issue continues then try connecting another camera to the system and if the other camera gets detected then the problem must be with the camera.

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Help


It's very hard to troubleshoot software problems online, and it likely is a software issue. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:


http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

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Try a different USB port if possible, or a different cable altogether. If that does not help, uninstall the software, reboot the PC and reinstall the software. (Try to download the latest version of your software from the Canon website). Plug in the camera only when instructed to do so in the installer programme.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hope that helps! Should you have any further questions, or the issue still persists, please respond her before rating the solution.

P.S. – I would greatly appreciate a FixYa! rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid

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The sd1000 manual says that you will get this error when you have too many pictures on your memory card (aprox 1000). I am not sure how many I had on my 2GB card but it was a lot. I deleted about 50 - 100 pictures and then it started working again and the new pictures downloaded to the computer.

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Try updating the Zoombrowser software.

If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.

If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.

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A USB cable will not transfer video from this camera. you have to have the video cable, which plugs in at the bottom of the front of the camera, next to the S-video. Hope this helps.

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Canon zoombrowser Ex downloading problem


Go to the "Add and Remove Programs" in your Control panel.
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That should fix it, good as new.
If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.

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