Question about Maytag MSD2756GES Side by Side Refrigerator

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Was recently repaired and defrost problem back

Upon melting the ice with a hair dryer it appears the right side next to the cooling coils is melted.  As if someone put a heat gun on it!  Could the defrost coil get so hot is could cause this?  The area around it is also discolored (yellow) as if it got too hot.

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Ye quite possible that a previous tech was a little over zealous and instead of hair dryer used a heat gun(works much faster, but look at the damage created).. but the fdact hat your in there defrosting the unit leads me to believe that the defros issue was'nt resolved. dont think altough i guess its within the realm of possibilty that the heater had gotten hot/close enough to do that.

Posted on Mar 25, 2008

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I have a GE GSH25JFTA CC refrigerator and it is not cooling properly. What should I check or replace?


Depending how long the power was off you may have an ice blockage in the freezer. Normal cooling causes the freezer coils to build up frost and snow coating all over the coils. A normal defrost cycle melts that frost/snow off and keeps the coils clear so the fans can move air through the coils.During the power outage the frost may have started to melt wetting the snow. If the refrigerator then came on and re-froze the wet frost/snow into a solid block of ice, the normal defrost cycle would not be able to clear that solid ice out. So it may be blocking the air flow. Remove freezer back panel and see if there is ice back there. If yes--use something like a hair dryer to melt everything out until it is completely clear. Make sure the fans are running also.

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If the water is showing on the freezer side, more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt. If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

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1 Answer

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Hello,

This is intended as a guide to defrosting a refrigerator that has the freezer on the top. Side by sides and bottom freezers may be similar but will require some different procedures to remove covers to get at the defrost coils.

If your refrigerator is not cooling but your freezer is still working then you most likely have a problem with Ice buildup. Sometimes the ice will start to form inside the refrigerator on the bottom of the freezer compartment, even though the refrigerator section is not staying cool.

1. Empty out the freezer section so that you can remove the bottom panel that covers the evaporator coils. Side by side refrigerators often have the access panel in the back of the freezer.
2. Use a hair dryer or fan to speed up the melting of the ice. Towels will be needed to soak up the water. A wet/dry shop vac and a hair dryer work the best. Melt with one and collect the water with the other.
3. Take the couple of screws that hold the defrost coil loose and remove the heater. With an Ohm meter check the resistance of the coil. If the coil is bad you will get either and open or shorted circuit. If you get a good consistent resistance then it is okay.
4. If your heater coil is good and the fan/blower is working then you probably need to replace the defrost timer or advanced defrost control board, whichever is in your unit.


Replace all pieces and wires to their original positions and then restart the refrigerator. It may take a bit for everything to cool back down, especially in warm weather. Now with everything working properly you should be trouble free again.

Take care in solving the problem....

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1 Answer

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Hello,

This is intended as a guide to defrosting a refrigerator that has the freezer on the top. Side by sides and bottom freezers may be similar but will require some different procedures to remove covers to get at the defrost coils.

If your refrigerator is not cooling but your freezer is still working then you most likely have a problem with Ice buildup. Sometimes the ice will start to form inside the refrigerator on the bottom of the freezer compartment, even though the refrigerator section is not staying cool.

1. Empty out the freezer section so that you can remove the bottom panel that covers the evaporator coils. Side by side refrigerators often have the access panel in the back of the freezer.
2. Use a hair dryer or fan to speed up the melting of the ice. Towels will be needed to soak up the water. A wet/dry shop vac and a hair dryer work the best. Melt with one and collect the water with the other.
3. Take the couple of screws that hold the defrost coil loose and remove the heater. With an Ohm meter check the resistance of the coil. If the coil is bad you will get either and open or shorted circuit. If you get a good consistent resistance then it is okay.
4. If your heater coil is good and the fan/blower is working then you probably need to replace the defrost timer or advanced defrost control board, whichever is in your unit.


Hope this help in solving the problem.....

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1 Answer

The freezer keeps freezing the coil in the back of the freezer how do I put it on defrost


Hi,



If your refrigerator is not cooling but your freezer is still working then you most likely have a problem with Ice buildup. Sometimes the ice will start to form inside the refrigerator on the bottom of the freezer compartment, even though the refrigerator section is not staying cool.

1. Empty out the freezer section so that you can remove the bottom panel that covers the evaporator coils. Side by side refrigerators often have the access panel in the back of the freezer.
2. Use a hair dryer or fan to speed up the melting of the ice. Towels will be needed to soak up the water. A wet/dry shop vac and a hair dryer work the best. Melt with one and collect the water with the other.
3. Take the couple of screws that hold the defrost coil loose and remove the heater. With an Ohm meter check the resistance of the coil. If the coil is bad you will get either and open or shorted circuit. If you get a good consistent resistance then it is okay.
4. If your heater coil is good and the fan/blower is working then you probably need to replace the defrost timer or advanced defrost control board, whichever is in your unit.

Take care....


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1 Answer

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Hello,

This is intended as a guide to defrosting a refrigerator. Side by sides and bottom freezers may be similar but will require some different procedures to remove covers to get at the defrost coils.

If your refrigerator is not cooling but your freezer is still working then you most likely have a problem with Ice buildup. Sometimes the ice will start to form inside the refrigerator on the bottom of the freezer compartment, even though the refrigerator section is not staying cool.

1. Empty out the freezer section so that you can remove the bottom panel that covers the evaporator coils. Side by side refrigerators often have the access panel in the back of the freezer.
2. Use a hair dryer or fan to speed up the melting of the ice. Towels will be needed to soak up the water. A wet/dry shop vac and a hair dryer work the best. Melt with one and collect the water with the other.
3. Take the couple of screws that hold the defrost coil loose and remove the heater. With an Ohm meter check the resistance of the coil. If the coil is bad you will get either and open or shorted circuit. If you get a good consistent resistance then it is okay.
4. If your heater coil is good and the fan/blower is working then you probably need to replace the defrost timer or advanced defrost control board, whichever is in your unit.


Replace all pieces and wires to their original positions and then restart the refrigerator. It may take a bit for everything to cool back down, especially in warm weather. Now with everything working properly you should be trouble free again.

Good luck

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