Question about Brother IntelliFAX 2750 Plain Paper Laser Fax

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Cant send a fax

My fax can receive faxes, when i try to send a fax it will say poor line condition out of memory


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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

alvinbga
  • 130 Answers

SOURCE: Brother Intellifax 1270E plain paper fax

It could be either. take the machine to anothewr line see if the
error goes away.If it does not call brother customer service. There is an adjustment for input sensitivity of so brother fax machines. It may be in your operators manual

Posted on Jun 11, 2008

ziraffa
  • 827 Answers

SOURCE: OUTGOING FAX ERROR CODE: NG

Hi,
I can advise you on the 'memory full' problem, mate.

If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you get a MEMORY FULL message while scanning in a subsequent page, you’ll have the option to press Start to transmit the pages scanned
so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission.
Depending on your typical faxes, MEMORY FULL errors can occur frequently. If this happens, change the Memory Transmission setting back to OFF.
To do this:

Press Function/Set, 3, 9.
This should take you to MEMORY TX
and MEMORY TX: ON?
Then press either the left or the right arrow (< or >) to switch on or off, and press Function/Set.
For the next fax transmission only, press < or > to select
NEXT FAX ONLY and press Function/Set.

This will mean you don't add any more to the memory and may be able to send faxes. There is a possibility that you will only be able to fax using manual transmission, but at least you should be able to use the machine to fax at all!

I apologise if the jargon is confusing, just try to go through the process one step at a time and you should be fine.

Hope this helps :)

Chris (ziraffa)

Posted on Dec 21, 2008

  • 5 Answers

SOURCE: NG: POOR LINE CONDITION / OUT OF MEMORY

You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.

Posted on Oct 20, 2009

Jimsta01
  • 405 Answers

SOURCE: what does poor line condition mean? i can receive

If this happening only on one fax number, its the other side, could be their line or fax machine.

Just make sure for youre end that the telephone wire is in the LINE jack of fax machine (NOT EXT) and other end should should go directly to wall jack (meaning no extention or splitter)

Posted on Jul 03, 2010

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1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

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Mfc-9840cdw scan poor line condition out of memory - how can this be solved. i feel so dense because it appears your site has already offered solutions but i can't even find them there!


Hello,

Poor line condition / out of memory is almost always caused by poor line condition.
This is to say that there is a problem trying to send because the signal is not going through clearly enough.

This error can be due to either your fax machine or the receiving ends fax machine.

Try sending to other numbers as a test to see if it works for other numbers (you can use 1-866-685-8587 for the brother test line)

If you get the same error no matter who you send to, you may want to try another jack or telephone cable.
If you are using a splitter, try without the splitter.

Thanks,

Pat

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1 Answer

Our MFC 7840 printer when faxing keeps saying


Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

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It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

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1 Answer

Consistently receiving poor line condition error


The other fax machines are not on the same line though, right? Try installing a line filter.

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I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

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Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

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Call your fax machine from a regular phone and listen for fax tones.

Do you have a DIGITAL phone service?

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4 Answers

NG: POOR LINE CONDITION / OUT OF MEMORY


You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.

Feb 26, 2008 | Brother IntelliFAX 5750e Laser Fax

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