Question about Dell 962 Photo All-In-One InkJet Printer
Thanks for using FixYa. It seems that the print head requires cleaning. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or post a comment for further assistance.
Posted on Apr 29, 2010
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Posted on Jan 02, 2017
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Dec 15, 2014 | Dell 926 Photo-926 All-In-One Printer 926...
Sep 12, 2011 | Dell 926 All-In-One InkJet Printer
Mar 09, 2011 | Dell 926 All-In-One InkJet Printer
Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.
Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.
Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.
Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.
If your Dell 926 fails to recognize the print cartridges after following the above instructions,
take it to a repair shop for servicing.
Good Luck and Happy Printing
Jan 26, 2011 | Dell 926 All-In-One InkJet Printer
Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.
Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.
Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.
Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.
Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.
Push the scanner support bar back to release it. Lower the printer unit until it is closed.
Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.
I hope this clears up your problem.
Good Luck and Have a Nice Day!!
Jan 25, 2011 | Dell 926 All-In-One InkJet Printer
Jun 04, 2010 | Dell 926 All-In-One InkJet Printer
Mar 10, 2010 | Dell 962 Photo All-In-One InkJet Printer
Jan 01, 2010 | Dell 926 All-In-One InkJet Printer
Dec 17, 2009 | Dell 926 All-In-One InkJet Printer
Sep 28, 2008 | Dell 926 All-In-One InkJet Printer
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